Anybody sold an iPhone to CeX Online?

7 replies
Found 17th Nov 2009
i sent my iPhone off to CeX online store on Friday, they received it yesterday morning but the tracking still reads "Waiting For Delivery" ... ive read online that they are pretty useless, and now they have my iPhone, wont reply to emails and have no telephone line! .......

A few mates i know have traded games and dvds in and they gave results in about a week, do we recon they are just ignoring it or if they have forgoten to change it or are just being idiots?!

Advise please!!

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7 Comments

I send a phone over a week ago now, it was sent through a pre - paided envolpe that they sent me.

The order status has not changed and I am still waiting aswell.

why would u send a iphone to CEX.... there are about 10 other ways you could have got cash for it easily.. ebay, gumtree , bargain pages to name a few..
Anyway i havn't sent anything to CEX but i've also heard stories that they say they dont get the item when people have it for signed for delivery..

i got my money but took around 10 days to got through all the diff steps they have would go therer again even buying onluine very slow to despatch

Everything I've sent to CeX through the website has been processed, most within a day or two (when sent by Recorded or Special) - I wouldn't send without proof of delivery. One or two have taken considerably longer and I had to chase them which soon became annoying.

If you're trying to contact them do it through the website, don't send direct to their email address.

Not easier to drop into a local store? Surely one near you?

abomination;6916530

Everything I've sent to CeX through the website has been processed, most … Everything I've sent to CeX through the website has been processed, most within a day or two (when sent by Recorded or Special) - I wouldn't send without proof of delivery. One or two have taken considerably longer and I had to chase them which soon became annoying.If you're trying to contact them do it through the website, don't send direct to their email address.


+1

whats your order number, i'll see what i can do....

I'll ask my friend who works there, you know there is only 9 staff at the warehouse, of over 1000 units on average come in....per day.

This is why nothing's instant...


-----------------------------------

Sorry, PM me your Order number, item details and name, i'll say you're a 'friend' and im chasing it up.
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