Posted 29th Jan 2017Available: National
I've seen a bed frame I like on Groupon. Supposedly reduced from £700 to £200. I intend on buying a quality mattress elsewhere. Has anyone bought a bed frame off Groupon and if so has the build quality been ok? Has it been sturdy?
Many thanks for your time.
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  1. deleted1371590's avatar
    Anonymous User
    I work for a delivery company that collects so many products returned by unhappy customers who bought goods via groupon so I really would advise you not to buy. Everything that I have picked up has been very poor quality
  2. vicsmcd's avatar
    Author
    Muir

    I agree. I've bought a couple of things in the past, and my experiences … I agree. I've bought a couple of things in the past, and my experiences and everything I've heard from friends and colleagues has been that never once has someone felt like they really received a £RRP item. I bought some kitchen stuff for about £15 which was about what you would get for £10-15 from a market trader - but in no way shape or form looked like the £40 RRP or whatever it was supposed to be. I feel like their business model is to draw you in with a supposed big saving, and underdeliver with something that 'just about' might be worth what you actually paid, in the hopes that not too many people feel aggrieved enough to try to force a refund.



    Thanks for that. I've only ever bought days out and washing powder in bulk from Groupon. Never furniture. It looks great on the photo but I'm sure the old chestnut to be wary of is "you get what you pay for". Thanks for your response.
  3. Erubadhron's avatar
    I purchased our "sort of leather" Sleigh bed complete with a very comfortable memory foam mattress, for an obscenely low price, from an eBay store called IJInteriors ; link to bed here.
    Delivery was prompt, the bed was very easy to Allen key together, is very sturdy, and the storage drawers are surprisingly useful. The mattress cover is starting to bobble somewhat, but we've had it for two years now and I chalk that up to having dogs and the fact we wash our bedding every other day.
    Obviously we only purchased the one bed, so the rest of their stock could be complete garbage but I very strongly doubt it

    Edit= Dead link.
    (edited)
  4. liltom81's avatar
    I bought kingsize crushed velvet bed off Groupon paid £340 for bed but in local shops it was £700 without mattress very easy to assemble an very sturdy me and the wife are more than happy with our purchase.
  5. Cakeboy79's avatar
    If you have one near enough I'd look in Ikea. The quality is better, you can look at the stuff and it's not Groupon. I've ordered a couple of things from Groupon goods and they've all gone back due to terrible quality or not being as described.

    For things like dishwasher tabs or local deals they can be great as you often know the local business in question, but for furniture and electronics I wouldn't go near them.
  6. deleted1799039's avatar
    Anonymous User
    deleted154504815/07/2018 12:22

    You do realise this thread was last used a year ago !


    Hi I’ve just ordered a bed, was looking at what people had to say about groupon... fingers crossed it’s going to be ok, a bit concerned with some of the comments, the last comment is keeping me hopeful.
  7. deleted1799039's avatar
    Anonymous User
    vicsmcd12/09/2018 17:47

    Hi, I did order one in the end it’s fantastic. Really sturdy and far b …Hi, I did order one in the end it’s fantastic. Really sturdy and far better than I expected.


    That’s great, I ordered 3 items at weekend, one was delivered yesterday & I’ve had an email to say bed & mattress topper are being delivered today, if this goes well I’m going to order myself a bed, did you buy a velvet one?.
  8. deleted1799039's avatar
    Anonymous User
    Have ordered another bed and a few other things, everything was spot on. Well done Groupon
  9. chrisdeston821's avatar
    I bought one once about 4 or 5 years ago, King size with a TV mechanism in the foot (no TV but I knew that). Great quality, we've moved house with it and still fine.

    I mean... The TV mech didn't work when we got it and it all kicked off with the company saying we broke it and then threats of court at one point but I ended up with a full refund and compensation and kept the bed and fixed the mech myself. All's well that ends well

    The specifics of the bed you buy will vary dependant on what the bed is and who the company are that Groupon are representing.. I don't think anyone will have the answer you hope for but the returns/refund/customer service department were great for us.
  10. vicsmcd's avatar
    Author
    chrisdeston821

    I bought one once about 4 or 5 years ago, King size with a TV mechanism … I bought one once about 4 or 5 years ago, King size with a TV mechanism in the foot (no TV but I knew that). Great quality, we've moved house with it and still fine.I mean... The TV mech didn't work when we got it and it all kicked off with the company saying we broke it and then threats of court at one point but I ended up with a full refund and compensation and kept the bed and fixed the mech myself. All's well that ends well The specifics of the bed you buy will vary dependant on what the bed is and who the company are that Groupon are representing.. I don't think anyone will have the answer you hope for but the returns/refund/customer service department were great for us.



    Thanks for that Chris. The bed is through GRS global, a Glasgow company and I can't seem to find much about them other than their website with their full price beds. Fingers crossed it's ok. Thanks again.
  11. vicsmcd's avatar
    Author
    gnijjer

    I work for a delivery company that collects so many products returned by … I work for a delivery company that collects so many products returned by unhappy customers who bought goods via groupon so I really would advise you not to buy. Everything that I have picked up has been very poor quality



    That doesn't sound good. Thanks for your response.
  12. deleted1496839's avatar
    Anonymous User
    gnijjer

    I work for a delivery company that collects so many products returned by … I work for a delivery company that collects so many products returned by unhappy customers who bought goods via groupon so I really would advise you not to buy. Everything that I have picked up has been very poor quality



    I agree. I've bought a couple of things in the past, and my experiences and everything I've heard from friends and colleagues has been that never once has someone felt like they really received a £RRP item. I bought some kitchen stuff for about £15 which was about what you would get for £10-15 from a market trader - but in no way shape or form looked like the £40 RRP or whatever it was supposed to be. I feel like their business model is to draw you in with a supposed big saving, and underdeliver with something that 'just about' might be worth what you actually paid, in the hopes that not too many people feel aggrieved enough to try to force a refund.
    (edited)
  13. vicsmcd's avatar
    Author
    Erubadhron

    I purchased our "sort of leather" Sleigh bed complete with a very … I purchased our "sort of leather" Sleigh bed complete with a very comfortable memory foam mattress, for an obscenely low price, from an eBay store called IJInteriors ; link to bed here.Delivery was prompt, the bed was very easy to Allen key together, is very sturdy, and the storage drawers are surprisingly useful. The mattress cover is starting to bobble somewhat, but we've had it for two years now and I chalk that up to having dogs and the fact we wash our bedding every other day.Obviously we only purchased the one bed, so the rest of their stock could be complete garbage but I very strongly doubt it :)Edit= Dead link.



    Thanks for that it's interesting to hear positive stories of buying inexpensive furniture.
  14. Erubadhron's avatar
    vicsmcd

    Thanks for that it's interesting to hear positive stories of buying … Thanks for that it's interesting to hear positive stories of buying inexpensive furniture.


    More than welcome
    It's the most comfortable mattress myself and my fiancé have slept on, although being a memory foam unit you do get the issue with excess heat in the (very rare) summer months, which we fixed by using an old duvet cover under the fitted sheet
  15. vicsmcd's avatar
    Author
    liltom81

    I bought kingsize crushed velvet bed off Groupon paid £340 for bed but in … I bought kingsize crushed velvet bed off Groupon paid £340 for bed but in local shops it was £700 without mattress very easy to assemble an very sturdy me and the wife are more than happy with our purchase.



    Sounds like the one we've been looking at! Thanks for that it's really helpful.
  16. vicsmcd's avatar
    Author
    Cakeboy79

    If you have one near enough I'd look in Ikea. The quality is better, you … If you have one near enough I'd look in Ikea. The quality is better, you can look at the stuff and it's not Groupon. I've ordered a couple of things from Groupon goods and they've all gone back due to terrible quality or not being as described. For things like dishwasher tabs or local deals they can be great as you often know the local business in question, but for furniture and electronics I wouldn't go near them.



    Thanks for that I may take a look. I do buy stuff from Groupon and have always been happy but not yet purchased furniture.
  17. vicsmcd's avatar
    Author
    Erubadhron

    More than welcome :)It's the most comfortable mattress myself and my … More than welcome :)It's the most comfortable mattress myself and my fiancé have slept on, although being a memory foam unit you do get the issue with excess heat in the (very rare) summer months, which we fixed by using an old duvet cover under the fitted sheet



    Thanks for that I'll make sure I don't buy a memory foam mattress I can't stand being too hot! Cheers.
  18. tomky's avatar
    Had had 3 different beds from Groupon or similar now, all fine and no issues. To be honest I have bought beds from eBay companies in the past too and the Groupon ones have been better.
  19. deleted1545048's avatar
    Anonymous User
    tomky15/07/2018 11:35

    Had had 3 different beds from Groupon or similar now, all fine and no …Had had 3 different beds from Groupon or similar now, all fine and no issues. To be honest I have bought beds from eBay companies in the past too and the Groupon ones have been better.


    You do realise this thread was last used a year ago !
  20. vicsmcd's avatar
    Author
    deleted179903912/09/2018 12:08

    Hi I’ve just ordered a bed, was looking at what people had to say about g …Hi I’ve just ordered a bed, was looking at what people had to say about groupon... fingers crossed it’s going to be ok, a bit concerned with some of the comments, the last comment is keeping me hopeful.


    Hi, I did order one in the end it’s fantastic. Really sturdy and far better than I expected.
  21. vicsmcd's avatar
    Author
    deleted179903913/09/2018 07:24

    That’s great, I ordered 3 items at weekend, one was delivered yesterday & I …That’s great, I ordered 3 items at weekend, one was delivered yesterday & I’ve had an email to say bed & mattress topper are being delivered today, if this goes well I’m going to order myself a bed, did you buy a velvet one?.


    Yes a velvet one. Still looks like new and a really heavy piece of furniture. I’m sure you won’t be disappointed. I was so surprised at the quality.
  22. BFCsider's avatar
    Surely I'm not the first to laugh at myself thinking group on bed?
    It may just be the alcohol...
  23. deleted1799039's avatar
    Anonymous User
    BFCsider6 h, 55 m ago

    Surely I'm not the first to laugh at myself thinking group on bed?It may …Surely I'm not the first to laugh at myself thinking group on bed?It may just be the alcohol...


  24. deleted1799039's avatar
    Anonymous User
    vicsmcd13/09/2018 23:39

    Yes a velvet one. Still looks like new and a really heavy piece of …Yes a velvet one. Still looks like new and a really heavy piece of furniture. I’m sure you won’t be disappointed. I was so surprised at the quality.


    Unfortunately my delivery isn’t going too good, the courier has only received 2 parts of the bed, I phoned groupon and enquiried about the missing part, they said I would have to wait for the bed to be delivered, then phone to say it had a missing part and then I would have to return it and they would give a refund. I said I’m telling u now there’s a bit missing, I don’t want a bed to be delivered that I have to return, can u not just try and locate missing part & send it out, I was still talking and the woman put the phone down on me.... I can see this being a long process before I get a bed or refund. Customer service is appalling.
  25. vicsmcd's avatar
    Author
    deleted179903914/09/2018 06:46

    Unfortunately my delivery isn’t going too good, the courier has only r …Unfortunately my delivery isn’t going too good, the courier has only received 2 parts of the bed, I phoned groupon and enquiried about the missing part, they said I would have to wait for the bed to be delivered, then phone to say it had a missing part and then I would have to return it and they would give a refund. I said I’m telling u now there’s a bit missing, I don’t want a bed to be delivered that I have to return, can u not just try and locate missing part & send it out, I was still talking and the woman put the phone down on me.... I can see this being a long process before I get a bed or refund. Customer service is appalling.


    That’s a shame. Try phoning up the actual bed seller rather than groupon. See if you get any joy that way. Good luck.
  26. deleted1799039's avatar
    Anonymous User
    vicsmcd3 h, 38 m ago

    That’s a shame. Try phoning up the actual bed seller rather than groupon. S …That’s a shame. Try phoning up the actual bed seller rather than groupon. See if you get any joy that way. Good luck.


    Thank you I will
  27. deleted1799039's avatar
    Anonymous User
    Update on the bed, it arrived last Saturday, lovely bed, no missing pieces. So I’m pleasantly pleased, they still need to work on customer services, because I dread to think what headache I would have had, had I needed to return.
  28. nicola.karen's avatar
    Erubadhron29/01/2017 22:01

    I purchased our "sort of leather" Sleigh bed complete with a very …I purchased our "sort of leather" Sleigh bed complete with a very comfortable memory foam mattress, for an obscenely low price, from an eBay store called IJInteriors ; link to bed here.Delivery was prompt, the bed was very easy to Allen key together, is very sturdy, and the storage drawers are surprisingly useful. The mattress cover is starting to bobble somewhat, but we've had it for two years now and I chalk that up to having dogs and the fact we wash our bedding every other day.Obviously we only purchased the one bed, so the rest of their stock could be complete garbage but I very strongly doubt it :)Edit= Dead link.


    We're talking about Groupon on here?? Why are commenting on your Ebay purchase?
  29. Samantha_Wintersgill's avatar
    I have been looking at ottoman beds on Groupon they have the same two beds I have looked at on other sites but for cheaper, I'm just unsure never used Groupon before so I'm very wary of ordering it. Are the beds they sell normally good quality?
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