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    Anyone dealt with paypal chargeback in the past?

    Received an email today.
    It was through paypal family and friends buyer opened unauthorised dispute. I have proof of postage.

    12 Comments

    Yes.
    I lost out.
    But its only happened once in about ten years

    presumably from eBay... ??????

    If you have proof if delivery and not through ebay you've got a hope.

    If this is a result of a buyer on ebay scamming you - when you havent used recorded delivery of some sort, then you have problems.
    I'm not going to patronise you - but I'm sure you have already read this paypal.com/uk/…cks

    I think it can also happen when the buyer claims the item sent was defective? Although that link doesnt say so - buyer protection means they get a refund after the funds have cleared on your paypal.
    Edited by: "breslau" 10th Jan

    usually if through ebay you at least get an email from the buyer or ebay asking for you to sort it out with the buyer. the only times I guess that does not happen if the item is claimed as counterfeit.. ebay may trust the buyer and just charge back without any care.

    I have one I'm about to lose.Sold a digital game for Xbox one on eBay(bought wrong one) last week.Sent code and they contacted me 24 hours later saying it didn't work.when I contacted Microsoft on live chat they told me it was redeemed 6 minutes after I sent to the buyer. All I will be able to do is report the scumbag buyer but will still lose my money and probably get negative feedback.

    Original Poster

    retrend

    If you have proof if delivery and not through ebay you've got a hope.


    Yes i have proof of delivery but it was through family and friends and the buyer opened an unauthorised dispute through credit card.

    masterz123

    Yes i have proof of delivery but it was through family and friends and … Yes i have proof of delivery but it was through family and friends and the buyer opened an unauthorised dispute through credit card.


    Oh well you've got their address.

    steph1985walsh

    I have one I'm about to lose.Sold a digital game for Xbox one on … I have one I'm about to lose.Sold a digital game for Xbox one on eBay(bought wrong one) last week.Sent code and they contacted me 24 hours later saying it didn't work.when I contacted Microsoft on live chat they told me it was redeemed 6 minutes after I sent to the buyer. All I will be able to do is report the scumbag buyer but will still lose my money and probably get negative feedback.



    Keep that proof from Microsoft then go back to the buyer on eBay and tell them you have proof from Microsoft when and who used it. Tell the buyer you will go small claims court with that proof be nice and say maybe you made a mistake I bet with in the hour they reply and say sorry my mistake. Send them link to how easy it is to make a small claims court claim online. moneyclaim.gov.uk/web…ome. Iv used the threat a few times before on eBay to bad buyers and always get the response sorry iv made a mistake "case closed"

    steph1985walsh

    I have one I'm about to lose.Sold a digital game for Xbox one on … I have one I'm about to lose.Sold a digital game for Xbox one on eBay(bought wrong one) last week.Sent code and they contacted me 24 hours later saying it didn't work.when I contacted Microsoft on live chat they told me it was redeemed 6 minutes after I sent to the buyer. All I will be able to do is report the scumbag buyer but will still lose my money and probably get negative feedback.



    Sorry my above reply was for you don't allow eBay or buyers to bully you.

    work.when I contacted Microsoft on live chat they told me it was redeemed 6 minutes after I sent to the buyer. All I will be able to do is report the scumbag buyer but will still lose my money and

    larrylightweight

    Sorry my above reply was for you don't allow eBay or buyers to bully you.


    Thanks for the link. I will try that. I have transcript from Microsoft but for security reasons they can't tell me who redeemed it.although they confirmed it wasn't redeemed on my account.

    steph1985walsh

    work.when I contacted Microsoft on live chat they told me it was redeemed … work.when I contacted Microsoft on live chat they told me it was redeemed 6 minutes after I sent to the buyer. All I will be able to do is report the scumbag buyer but will still lose my money and Thanks for the link. I will try that. I have transcript from Microsoft but for security reasons they can't tell me who redeemed it.although they confirmed it wasn't redeemed on my account.



    maybe they can give you the IP address it was redeemed from? not covered under DPA ASFAIK, should mathc the one ebay received the complaint from
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