Just had a brilliant 9 days in Beijing, but on arriving,both me and my son discovered we'd had stuff stolen from our bags (we went on a Russian airline). My spare leather handbag containing my costume jewellry was missing, but the thyroxine which was in the bag was just in the bottom of my suitcase, so maybe it was a thief with a heart! My son thought I was just senile and had forgotten to pack it until he discovered his brand new trainers were missing! The bags weren't out of our sight apart from when we checked them in until baggage collection, so are the airline liable? The stuff wasn't very valuable but it included two of my favourite bracelets which I won't be able to replace, I've got holiday insurance but there's a £100 excess. We booked through lastminute.com but I can't contact them until Tuesday because of the bank holiday. Has anyone had a similar experience and what did they do?
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