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Anyone had experience sending back faulty electricall goods to Littlewoods and Co?

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Posted 14th May 2009
Evening all.

I bought a Vax carpet washer for £249 from Additions Direct and received it yesterday.

Set it up and started using it today - realised it doesn't hoover as well!

Can't return it as new as I did use it but am wondering what my chances are if I box it up and send it back as faulty - the washer doesn't suck up the water well enough and has left my carpets soaking wet?

Just phoned them and the guy told me to phone VAX but I only got it yesterday so am sure that if it is faulty I should be able to just send it back?

Anyone returned faulty electrical goods to them?
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