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    anyone have an email address for toys r us to take complaint higher please

    Having had 2 orders cancelled when they have had discount on and a total idiot customer service whom keeps emailing rubbish that does not even apply to my complaint I feel I should take it higher. Anyone got an email please. TIA X

    8 Comments

    Ceoemail.com is great for any company you want to take an issue up with

    I gave up complaining in the end. Their responses took weeks at a time and looked like a 6 year old had written them. Normally I'd take it further but they dragged it out soo much I honestly couldn't be bothered with it anymore. I just quite simply will never shop there again.

    Original Poster

    Thank you all also the sedge. MERRY XMAS ALL X

    Original Poster

    Email sent. Will await reply

    Original Poster

    Quick update. Had a reply from head office with an apology and a £20 gift card. Thanks all

    JohnnyRoller

    I gave up complaining in the end. Their responses took weeks at a time … I gave up complaining in the end. Their responses took weeks at a time and looked like a 6 year old had written them. Normally I'd take it further but they dragged it out soo much I honestly couldn't be bothered with it anymore. I just quite simply will never shop there again.



    ​what did u think it is toys r u us it's boss is a kid. lol sorry not a very good joke.
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