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    Anyone help? Touchpad not working on daughter's laptop

    Daughter has just told me the touchpad not working on her laptop. I'm pretty useless at this sort of thing. Have went on to control panel (eventually) using the keys but nothing seems untoward and it states it is enabled etc. Not sure if she has maybe locked it accidentally - if so anyone know how to unlock it? Its not an expensive one just an Acer one but dear enough for her to wreck! Any advice greatly appreciated.

    31 Comments

    Do you mean the touchpad?

    Might be faulty. Had the same issue on a HP laptop recently, they took it back and replaced it.
    Prior to that I tried everything - reinstalling drivers, operating system etc.

    Original Poster

    greg_68;8316121

    Do you mean the touchpad?



    Yes sorry - I'm old fashioned! Its the touchpad. Will amend the post thanks.

    Babbabooey;8316128

    Might be faulty. Had the same issue on a HP laptop recently, they took … Might be faulty. Had the same issue on a HP laptop recently, they took it back and replaced it.Prior to that I tried everything - reinstalling drivers, operating system etc.



    the hps are notorious for tht fault, as soon as i touch the volume key my computer just goes mental:p

    Original Poster

    Babbabooey;8316128

    Might be faulty. Had the same issue on a HP laptop recently, they took … Might be faulty. Had the same issue on a HP laptop recently, they took it back and replaced it.Prior to that I tried everything - reinstalling drivers, operating system etc.



    Could be - hoping it wasn't and its something obvious like locked accidentally or similar. Its only 4 months old and still under guarantee so can take it back. Just didn't want the humiliation of them saying it was something silly like "locked" - have visions of the sketch in Chewin the Fat with the two guys in the electrical shop.......:)

    Banned

    Turn it off and then when restarting, hold down the "M" key on the keyboard. This resets the mouse settings. If this does not work, restart again and press the Space Bar 8 times BEFORE Windows starts up, this causes a full "data flush" of all the USB ports

    sounds silly but is there a little button on or near the touchpad thats been knocked on ?

    Download the latest drivers for the touchpad? Or see if there is a problem with it in device manager perhaps.

    DanJackson;8316176

    Turn it off and then when restarting, hold down the "M" key on the … Turn it off and then when restarting, hold down the "M" key on the keyboard. This resets the mouse settings. If this does not work, restart again and press the Space Bar 8 times BEFORE Windows starts up, this causes a full "data flush" of all the USB ports



    :giggle:

    Original Poster

    maria1981;8316185

    sounds silly but is there a little button on or near the touchpad thats … sounds silly but is there a little button on or near the touchpad thats been knocked on ?



    No there's no wee button anywhere beside it. And nothing sounds silly to me - seriously! Thanks anyway

    Original Poster

    DanJackson;8316176

    Turn it off and then when restarting, hold down the "M" key on the … Turn it off and then when restarting, hold down the "M" key on the keyboard. This resets the mouse settings. If this does not work, restart again and press the Space Bar 8 times BEFORE Windows starts up, this causes a full "data flush" of all the USB ports



    Nah - already tried all that - funnily enough it didn't help. how about an ode to a defunct touchpad - that may work?

    Original Poster

    dananana;8316195

    Download the latest drivers for the touchpad? Or see if there is a … Download the latest drivers for the touchpad? Or see if there is a problem with it in device manager perhaps.



    Thanks - will give that a go.

    Is there a picture of a mouse on one of the function keys, this enables and disables the touchpad

    okay, above the touchpad does it have an orange or blue light?

    Original Poster

    Alfonse;8316250

    Is there a picture of a mouse on one of the function keys, this enables … Is there a picture of a mouse on one of the function keys, this enables and disables the touchpad



    Not that I can see.

    GentleTouch;8316252

    okay, above the touchpad does it have an orange or blue light?



    No lights or any indicators above or beside the touch pad - just the usual space bar and other keys directly above.

    start it on battery

    close it down

    remove battery

    start it on external power

    shut it down

    replace battery and restart





    that may do it - i had similar issue with a laptop and that sorted it on the few times it happened

    She may have accidentally disabled the touchpad.

    At this moment in time my mind has gone blank on where to go to re-enable it. I have a feeling it is in the control panel, but I also remember another customer having to press a key combination to re-enable it. It could also be disabled in the BIOS (long shot).

    Apologies for the failure. Google how to disable/enable the touchpad of the laptop

    *EDIT* I did a quick Google and the first result recommended pressing Fn + F7. Give it a shot
    uk.answers.yahoo.com/que…P7h

    salaswildthoughts.blogspot.com/200…tml

    DragonChris;8316376

    She may have accidentally disabled the touchpad.At this moment in time my … She may have accidentally disabled the touchpad.At this moment in time my mind has gone blank on where to go to re-enable it. I have a feeling it is in the control panel, but I also remember another customer having to press a key combination to re-enable it. It could also be disabled in the BIOS (long shot).Apologies for the failure. Google how to disable/enable the touchpad of the laptop



    aye I mentioned this. its usually Fn + F6 or F7

    Alfonse;8316386

    aye I mentioned this. its usually Fn + F6 or F7



    Yup. I had a feeling it was going to be that combo, but wanted to check before saying anything for definite - My head is focussed on my assignment atm, surfaced for a moment but I drew a blank lol.

    Original Poster

    DragonChris;8316376

    She may have accidentally disabled the touchpad.At this moment in time my … She may have accidentally disabled the touchpad.At this moment in time my mind has gone blank on where to go to re-enable it. I have a feeling it is in the control panel, but I also remember another customer having to press a key combination to re-enable it. It could also be disabled in the BIOS (long shot).Apologies for the failure. Google how to disable/enable the touchpad of the laptop :)*EDIT* I did a quick Google and the first result recommended pressing Fn + F7. Give it a shot :)http://uk.answers.yahoo.com/question/index?qid=20071101234626AANfP7hhttp://salaswildthoughts.blogspot.com/2008/10/acer-touchpad-doesnt-work.html




    Alfonse;8316386

    aye I mentioned this. its usually Fn + F6 or F7



    DragonChris;8316426

    Yup. I had a feeling it was going to be that combo, but wanted to check … Yup. I had a feeling it was going to be that combo, but wanted to check before saying anything for definite - My head is focussed on my assignment atm, surfaced for a moment but I drew a blank lol.



    Thanks to you both - will give it a go though did try it earlier with all the F button combinations as had googled earlier (pretty useless though).

    Will also try your links dragonchris.

    Alfonze - still can't see any picture of a mouse though - F6 has a lightbulb and F7 has nothing. Going to sit and try everything now I have an idea of what do do.

    Thanks again people. Will update if I am successful.

    ^ Yup

    Original Poster

    dcx_badass;8316476

    A lot ot laptops have a button to turn them off, my acer aspire has a hot … A lot ot laptops have a button to turn them off, my acer aspire has a hot key to turn off the touch pad.



    dontasciime;8316854

    ^ Yup



    Can't see anything on this - where would it be?

    give us the model number

    Original Poster

    acer emachine E267 (not aspire sorry)

    Been through loads of things to do and googled etc. With the mouse not working its hard to navigate with the keys so its a long slow process.

    you not got a usb mouse to try

    Original Poster

    dontasciime;8317270

    you not got a usb mouse to try



    Yeah - somewhere - having to wear till OH gets in because he did a "man" clear up at the weekend and everything isn't where its supposed to be. He also has a "man drawer" so I presume it will be in there! Hoping it will be easier to use so I can fix the problem - if it doesn't then she'll just have to use the usb mouse in the meantime. Thanks.

    kaks26;8317020

    acer emachine E267 (not aspire sorry)Been through loads of things to do … acer emachine E267 (not aspire sorry)Been through loads of things to do and googled etc. With the mouse not working its hard to navigate with the keys so its a long slow process.



    not E627 ?

    http://img69.imageshack.us/img69/8126/w2w.png

    If the same press button first button of 3 indicated by number 3

    Original Poster

    dontasciime;8317395

    not E627 ?



    Yes sorry E627 - didn't notice (I'm a secretary too!)

    Original Poster

    dontasciime;8317429

    If the same press button first button of 3 indicated by number 3



    YOU are a little star!!! That worked - thank you so much!

    (Didn't get chance to google further as hungry mouths to feed - you have saved so much hassle)

    Thanks again - and to everyone else who helped - repped.

    Ooh clever one.

    Knowing the model number always helps

    Glad you got it sorted!
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