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anyone know how to close a quidco account?

15
Found 21st Nov 2010
fed up with things not tracking, paying the £5.00 per annum , so i use topcashback, so i need to close my quidco account and cant find anywhere on the site to do this, their customer service team are rubbish Ive asked them 5 times to close it and they havent
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15 Comments
Just don't use it anymore, just make sure the account is cleared and they only charge you on your earnings, so if you earn nothing, then you pay nothing.
To be honest I'm fed up with things not tracking on quidco as well. I've bought a load of things on ebay recently which haven't tracked - one item was £95 so I was looking forward to the quidco, but again it didn't track. Seems completely random whether an item tracks or not, so think I'll try topcashback instead and see if they are more reliable.
I closed mine by emailing them... i think there is a link in your account pages somewhere.
all 3 comments are correct they only take the first 5£ of cashback so if u dont earn u dont pay.

Do complain to them tho whatever you decide, i still think they are a good cashback club, beware some of the smaller sites have gone bankrupt owing ppl cashabck money
effingandjeffing

all 3 comments are correct they only take the first 5£ of cashback so if … all 3 comments are correct they only take the first 5£ of cashback so if u dont earn u dont pay.Do complain to them tho whatever you decide, i still think they are a good cashback club, beware some of the smaller sites have gone bankrupt owing ppl cashabck money



Although, it's worth pointing out that when one of Quidco's affiliates went bankrupt, Quidco was one of the few that didn't cough up the cashback due to its members, opting instead to hide behind its T&Cs. That's why I use TopCashBack. They're better people.
Same here, just recently hardly anything tracks on Quidco, just a waste of space.
it does track but they lie and pocket the money
MR1123

it does track but they lie and pocket the money



That thought had crossed my mind, however we have no way of substantiating your theory.
I have money in quidco tracked and validated but not paid since May 2009!
total outstanding £135.00 Quidco don't want to know!
Original Poster
thanks for all your advice guys, ive emailed them at least 6 times now, just going to leave it and delete my bank details.
Ive used topcashback a few months now and where as the normal cashback applies it increases as time goes on only by a little bit 0.01%. for instance ebay is 40% standard mine is now 47% , every now and then they email you to tell you your cashback is going up. so far fingers crossed everything has tracked and validated within 48 hours, Lego took a week! even the big amounts for insurance was 48 hours, I cant believe how bad quidco has gone in the past 12 months.
Speaking to a mate, he says to turn off adblock plus (if you have it on in firefox) and things have now been tracking for him since he turned that off....

Edited by: "cakeybwoy" 21st Nov 2010
Original Poster
just had a message on quidco from Rosie asking why i wanted to close my account, told her why and hopefully they will close it.
thanks again guys
Banned
vinylandtrinkets

just had a message on quidco from Rosie asking why i wanted to close my … just had a message on quidco from Rosie asking why i wanted to close my account, told her why and hopefully they will close it.thanks again guys



hope you mentioned the rubbish customer service too
Here's summat to do, that *might* get their attention (but i doubt it)
I recently got an egg credit card.
After a few weeks, i received an email asking for how's it all going
I used this as feedback to say how shocked and disappointed i was to find out egg's much advertised cashback site was, quidco.
I said i won't be using my egg card for that due to have unreliable quidco can be,
Not the best avenue for complaint but since avenues for feedback are so limited to quidco i thought it might be one choice
Original Poster
boydent999

Here's summat to do, that *might* get their attention (but i doubt it)I … Here's summat to do, that *might* get their attention (but i doubt it)I recently got an egg credit card.After a few weeks, i received an email asking for how's it all goingI used this as feedback to say how shocked and disappointed i was to find out egg's much advertised cashback site was, quidco.I said i won't be using my egg card for that due to have unreliable quidco can be,Not the best avenue for complaint but since avenues for feedback are so limited to quidco i thought it might be one choice



well i didn't know that! i did tell Rosie about how rubbish their customer service is, as well as lots of other things that i could remember . no wonder everyone seems to be leaving them

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