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    anyone ordered from Zavvi.com before?

    placed a order on 26.10.10 and status states item will be posted by 27.10.10. just checked on the status today and it's still 'order placed'. payment's already been taken out from my account but item is still not shipped. is this normal with zavvi?

    13 Comments

    Zavvi? Never heard of them

    All of the The Hut Group seem really slow with dispatching things at the moment - I ordered a Blu-Ray boxset from them on 14th October and it was only dispatched on Tuesday of this week. I imagine it's to do with the ridiculous amount of orders they'll have been receiving because of the Walkers 10% off promo (and the fact that you could stack codes........ I'm happy to wait for my stuff seeing as I got 25%+ off most of it (_;))

    Don't worry about it, ordered plenty from Zavvi - I placed a few orders last week and they all arrived yesterday. It's all good.

    Yes - waited on something couple of weeks ago. Showed as to be despatched on whatever date but it wasn't. Emailed them querying it and it was sent that day strangely enough. Always had my orders from them though (eventually).

    I think they are a fly by night company. I did a whois and it didnt look great. They are similar to play.com and amazon.co.uk. DO NOT TRUST THEM!

    milesy29

    I think they are a fly by night company. I did a whois and it didnt look … I think they are a fly by night company. I did a whois and it didnt look great. They are similar to play.com and amazon.co.uk. DO NOT TRUST THEM!



    They're not a fly by night company, it's part of The Hut - thehutgroup.com/cli…vi/. They can be slow to dispatch though!

    Hi, welcome to Zavvi - this is the norm.

    calmacuk

    They're not a fly by night company, it's part of The Hut - … They're not a fly by night company, it's part of The Hut - http://www.thehutgroup.com/clients/recent-projects/zavvi/. They can be slow to dispatch though!



    well they do say sarcasm is the lowest form of wit!

    Placed my first order with them a couple of weeks ago, when I tried to cancel after a week they wouldn't let me, as they were 'awaiting dispatch'? lol

    Pay an extra couple of quid and get the items from Amazon!

    Original Poster

    thanks for the info:)

    Ordered Halo Reach from them, sent same day.

    Ordered Alan Wake from them, stated dispatched in 24 hours, waited 5 days still showed order placed emailed them to find out they didn't know when back in stock!

    So basically a rather varied experience with them!
    Edited by: "cdm22" 28th Oct 2010

    Original Poster

    Zavvi is complete bullsh*t!! one week after ordering, they tell me it's out of stock!!! why the hell do they put 'in stock and ship within 24 hours' when it isnt in bloody stock!!!! WILL NEVER EVER ORDER FROM AGAIN!!

    Update on my order...
    Emailed them 3 days ago for a returns authorisation number and still haven't heard a thing!
    Absolutely useless company!
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