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Hi guys,
I came across the said website, which has some pretty good deals; however, it doesn’t seem to have any reviews other than testimonials from previous buyers. I was wondering if anyone has used it before? Many thanks
I came across the said website, which has some pretty good deals; however, it doesn’t seem to have any reviews other than testimonials from previous buyers. I was wondering if anyone has used it before? Many thanks
61 Comments
sorted byScamadviser.com shows website operating out of Italy, only 116 days old and High Risk
Lack of Returns Policy etc on website is also a red flag
AVOID! (edited)
What’s the point in placing an order? It’s a scam website.
Why waste your time and energy in placing an order when you’ve got to claim a refund back?
The scammers take the money and clear out their Bank Account, The credit Card company refund you, so who is our of pocket? - The Credit Card company.
That seems hardly fair, especially when you knowingly knew the website was fake. The scammers win either way and you’ll be feeding their fake operation and that’s why websites are kept ‘live’. (edited)
Depending on how you made payment, Contact your credit card company for a refund or your bank and ask for a charge back on the transaction immediately.
Welcome to HUKD and thank you for your comment.
Yes, you should be alarmed.
just found this in trustpilot:
I'd give them a ZERO!I'd give them a ZERO!
this is a fake scam company. they say they will ship in 10 days!! WHY 10 days!! Then they mark your order shipped. When you ask for tracking. NADA. NOTHING!! Then they promise it will ship next week. It is like a bad non committal boyfriend who keeps stringing you along.....
I asked for a refund. 14 days they told me!!
SCAM, SCAM! Should be shut down.
DO NOT BUY!!!
Depending on how you paid, contact your credit card company now or your bank now and ask them to do a charge back. Good Luck
if you used a credit card, you should contact them and tell them esdorado has failed to sent the product, however if you used bank transfer, there is very little chance of getting it back. Talk to which ever bank or lender you used, but the latter option doesnt give much hope
Group again Esdorado.com
facebook.com/gro…36/
Group again Esdorado.com
facebook.com/gro…36/
I can’t say if people order and then claim a refund before they allow good time for the items to be dispatched, which would impede any purchase transaction.
The Community page on Esdorado’s Facebook link does not give for good reading - only complaints and warnings not to shop there.
The website’s terms and conditions are not user friendly and advises that only Spanish Nationals with a DNI number will be considered as customers. It also states that all prices will be shown in Euros, however the website is clearly showing the prices in £’s.
This terms and conditions are not fit for purpose and therefore, what confidence can anyone realistically have in ordering from this website and that the order will be processed and received the within the 15 working days? Again as stated in the terms and conditions.
You may have more faith in humanity and online shopping than myself, but seeing all the red flags so far, I would urge anyone thinking of making a purchase to avoid to save any heartache.
Account details: Account Number : 21729458
Sort Code : 23-69-72
please avoid them and report them
I applied for a refund on August 4 this year ( because they have not shipped the product ), which involved more than 400 Euros. They promised to give me a refund within 14 days, but more than 3 months have passed since now, and I still haven't received a refund! !
I have sent countless emails to them, and the reply is always asking me to wait, and they can’t even give me a specific time for the refund. It's so ridiculous.I also called them, but no one answered all the time.
I advise everyone to add some money to buy official products from some official sites instead of buying things on Esdorado, otherwise you will lose more!!
Cool, thanks!
Depending on how you paid, contact your credit card company now or your bank now and ask them to do a charge back. Good Luck
Did you received the Phone ?
Did they refund you ?
Ask you bank to do a chargeback on the payment as this is a scam website.
There is a chance to get my money back ?
seem like i stumbled across the site at the right time. if you used your DEBIT card, probably no chance of refund. CREDIT card, yes, if over £100. I want to buy this LG TV, which is 200 less than amazon. im not in a rush for it and will use my credit card for protection. esdorado.com/gb/…tml
EDIT:Martin Lewis says some card companies can facilitate 'chargeback' when all other options fail moneysavingexpert.com/sho…ck/ (edited)
Unfortunately it might be too late, I would see what the Bank says, but be prepared to accept that your money has gone. You authorised the transaction and the onus is on you to do your research before sending payments.
the way chargebacks work is that the money and the fee is credited to the sellers account. the only way theyll get around this is if they open a new account to deal with finances. if the banks are dumb enough to let firms continually open new accounts and commit fraud, then that's their fault. banks are insured anyways. I want a product highly discounted, it took me 2 minutes to order, spent more time writing this response. plenty of people do receive their items and im willing to wait as its not high priority for me for them to be here asap.
Not sure who your question is directed at, but this is a scam website and no products are dispatched. If you need confirmation look at their Community section on their own Facebook link.
AVOID!!!! (edited)
After 3 weeks without my product, i messaged them and they refunded my £330 order stating their POS was faulty and if i wanted to reorder to use their new system, which only included bank transfer, with an incentive 2% discount. Obviously, i was protected by my CC but wouldnt be with transfer.
I purchased a TV from this site and did not receive me. I spent 580 euros and no one answered my repeated e-mails, and no one answered the phone number or any other means of communication.
Is there a way to get my money back from them?
Merci pour votre réponse. Moi j'attends depuis 1 mois et bien sûr je suis inquiet. mais j'ai réussi à contacter des vrais profils qui ont bien reçus leurs produits , certes ils ne sont pas contents du tout car ils ont attendu plus d'un mois mais la commande est tout de même arrivée. Je penses que si ils annonçaient un délai de 6 semaines , très peu commanderaient sur leur site du coup ils mentent et forcément ça agace tout le monde . Mais beaucoup d'autres personnes ont du mal à se faire rembourser et tout ça à l'air malhonnête. Est ce qu'ils livreraient que certains de temps en temps pour avoir des avis moins négatifs et perdurer ou bien est ce que ceux qui demandent un remboursement le font souvent après trois semaines d'attente ce qui ralentit le processus de remboursement, esdorado attendant peut être lui même le remboursement de ses fournisseurs après un retour du produit vers la chine qui était en transit vers l'europe.....dur dur tout ça , bon courage à tous.
It's been two months since I placed the order and I don't want to wait anymore.
I cancel the order and I requested a refund because I want the money back.
Just found this is a fake scam company.DO NOT BUY!!!