AO.Com Substituted T32 for a T45 as they ran out on Black Friday. Does it matter ?

Seems like their ordering system couldn't match demand. So email today TELLING me its been substituted with a smaller model (0.8l as opposed 1.4l capacity). Not sure whether to be miffed or not, loads of these machines are half price at the moment so RRP 120, AO selling it for 77, others selling it for 60, we paid 39. Still a good discount, just an odd approach, an ask would have been nice.


It is usually part of their terms of service but if you dont want the substitution just return it under DSR.

That's a bit cheeky swapping it for a cheaper model. Ring them they are pretty good on the phone, just say that the capacity was the most important attribute and can they do a deal on a larger capacity one. You may have to pay some additional but maybe they'll deal.
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