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    app auto closing help

    I have an honor 7 and use the app "smart app lock" to protect my apps.
    I've used this apps on every phone i've used for the past 3 years wth no problems.
    i've selected the app to have usage access, set it so it stays open after screen lock, blocked it from being auto closed yet for some reason it keeps not working properly. it keeps getting force closed in the background & i dont know what settings to change to stop this happening.
    I try and access an app which SHOULD ask me for the smart app lock code but it doenst.
    if i go into smart app lock app itself it then works.
    so I set it up all working, clear all recent apps recheck and still working. lock the screen then retry & still works but say i leave it for 2 mins doenst matter if screen is on or locked, i try to access an app which should ask for the pin but it doesnt.
    anyone any ideas?

    5 Comments

    Try a different launcher. Nova or the Google launcher. See what others say first though but it might be that.

    Original Poster

    wayners

    Try a different launcher. Nova or the Google launcher. See what others … Try a different launcher. Nova or the Google launcher. See what others say first though but it might be that.


    i'm using zen ui launcher which i had on my old phone along with this app & worked seemlessly
    unless huawei's emotion UI is interfering but it shouldnt be as i'm sure the ee kestrel had that overlay & used the smart app lock on the issue free as well as on my p8 lite though my p8 lite didnt support zen ui launcher so was using smart app lock directly with emotion ui. but did use smart app lock with buzz launcher on the ee kestrel for a while & worked fine.

    What are you trying to hide, op?

    I use smart app lock, everything works fine on my Honor 7.

    Can i suggest that you use the in built support app and ask them the question, you will most likely find your answer!

    Original Poster

    Rid1

    I use smart app lock, everything works fine on my Honor 7.Can i suggest … I use smart app lock, everything works fine on my Honor 7.Can i suggest that you use the in built support app and ask them the question, you will most likely find your answer!


    Could u tell me the setting you have smart app lock set to please?
    Which is the support app?
    Thanks

    I'm trying without fail to get it to lock apps consistently
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