Apple Genius Bar appointments

5
Posted 23rd Jun 2020
Hello

Does anyone know if Apple are doing Genius Bar appointments. I’ve checked regent street, Covent Garden, white city snd Stratford and no appointments seem to be available. I have 6 month old AirPods that aren’t working.

thanks
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Just go on the online chat and explain the issue, they are pretty good
Daaaavvveee23/06/2020 12:49

Just go on the online chat and explain the issue, they are pretty good



Are they less likely to offer a new replacement online though. I have found it easier to go in store in the past.
They’d most probably tell you that, the AirPods to be sent off to them for a in house repair or replacement.
I think they will just offer a replacement I have had that before on Apple support chat.
Edited by: "Love__Bargains" 23rd Jun
Just had an iPad Pro replaced in under 10 days. Raised a support/warranty ticket online. They sent a UPS box to put item in, you schedule a UPS door collection. Item is checked by Apple technicians, if repairable then repaired if not they send a replacement.
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