applecare vs John Lewis Warranty

35 replies
Found 27th Dec 2016
Looking to buy a MacBook, Apple Store is offering model I want for £850-not sure if I should pay the extra for the Apple care extended warranty from Apple extra £140 ish (total £990) Or buy the same model at John Lewis (£950) which has a 2 yr warranty as standard? Any advice or points would be helpful?

35 Comments

Get John Lewis to match the Apple price and just buy with them. It would be silly not to unless you want to pay an extra £140 for the Apple Care.
Edited by: "joshp" 27th Dec 2016

John Lewis will price match Apple won't they?

This is my theory, having had macs and iphones for years if you buy it directly from apple they will honour the normal warranty and any applecare you have purchased no problem, the advantage is after that time !!!
You can make a claim under EU law ( until brexit happens, thanks to the happy clappy voters of GB ) for up to 6 years after purchase to get apple to replace your stuff for free , this is from personal experience

Original Poster

talogon

John Lewis will price match Apple won't they?



Will they price match apples higher education prices though?

irishwales1

This is my theory, having had macs and iphones for years if you buy it … This is my theory, having had macs and iphones for years if you buy it directly from apple they will honour the normal warranty and any applecare you have purchased no problem, the advantage is after that time !!! You can make a claim under EU law ( until brexit happens, thanks to the happy clappy voters of GB ) for up to 6 years after purchase to get apple to replace your stuff for free , this is from personal experience



My understanding is that under eu ruling the retailer should help you for a minimum of two years. However, existing U.K. consumer protections trump the eu one anyway because the retailer must help you sort out failings of the product for up to 6 years.

Original Poster

irishwales1

This is my theory, having had macs and iphones for years if you buy it … This is my theory, having had macs and iphones for years if you buy it directly from apple they will honour the normal warranty and any applecare you have purchased no problem, the advantage is after that time !!! You can make a claim under EU law ( until brexit happens, thanks to the happy clappy voters of GB ) for up to 6 years after purchase to get apple to replace your stuff for free , this is from personal experience



Thank you-we've never had a mac before but both my husband and I are using iPhones/iPads and now need a new laptop so trying the MacBook to make sharing a lot easier etc. Just not too sure on the longevity/reliability and how to go about getting help if things did go wrong with software/hardware etc.

lilmisswelshstar

Will they price match apples higher education prices though?



Higher Education used to include a 3 year warranty. Does it not now?

Original Poster

TheUrbis

Higher Education used to include a 3 year warranty. Does it not now?



No-they scrapped it a few years ago so iv been told.

The retailer whether it be an Apple shop or John Lewis will provide you with a minimum 2 year warranty, and for up to 6 years by law in fact.

The main benefit of paying out extra for AppleCare to me would be for the on the spot swap out at an Apple Store if the device becomes defective, within the AppleCare cover period. Going back to a retailer like John Lewis you would be without the phone or computer while it is returned to be examined and repaired.

If you are making a valid Educational purchase (i.e. using the educational purchase link provided to the educational establishment) then not only is the hardware significantly cheaper but the AppleCare is even cheaper

Save yourself £500 and get a proper Laptop.

John lewis definitely

shauneco

Save yourself £500 and get a proper Laptop.



Yawn....

What Aluminium bodied laptop with FHD+ screen, i5 cpu, PCI-E SSD, 10 hr battery life, weighing 1.3kg at £500-£600 do you recommend then?
Think you'll find the Windows competitors such as Dell XPS, HP Spectre or Lenovo Carbon cost pretty much the same.
Edited by: "Uridium" 27th Dec 2016

Uridium

Yawn....What Aluminium bodied laptop with FHD+ screen, i5 cpu, PCI-E SSD, … Yawn....What Aluminium bodied laptop with FHD+ screen, i5 cpu, PCI-E SSD, 10 hr battery life, weighing 1.3kg at £500-£600 do you recommend then?Think you'll find the Windows competitors such as Dell XPS, HP Spectre or Lenovo Carbon cost pretty much the same.




and will be worthless and out of date in 3 years' time, where the Apple laptop will continue to work fine, and still be worth £700-£800

speaking to an apple staff member I was told people buy apple products in john lewis then take them into the apple shop for repairs , since apple are the manufacturer they honour it

personally I wont buy apple products , in the event of a fault it means having to take a day off work to take any apple item into the apple store

tomminator

personally I wont buy apple products , in the event of a fault it means … personally I wont buy apple products , in the event of a fault it means having to take a day off work to take any apple item into the apple store



​Haha so true and wait for an appointment in a week's time. Dell premium is brilliant they come to your house

I have had courier bag sent for apple replacement you don't only have to take into store

shauneco

Save yourself £500 and get a proper Laptop.



Would love to see your suggestions for similar performing laptop with the same longevity as a MacBook at around £500......

andynicol

Would love to see your suggestions for similar performing laptop with the … Would love to see your suggestions for similar performing laptop with the same longevity as a MacBook at around £500......


Take your pick, They're also upgradeable, you can change ram etc. Apple just love locking you down.Most laptops circa £500 will be on par performance wise.

Original Poster

andynicol

Would love to see your suggestions for similar performing laptop with the … Would love to see your suggestions for similar performing laptop with the same longevity as a MacBook at around £500......



Thanks-the question was more about which way to go with extended warranty etc.
What laptop to buy is already decided-I'm going to give the mac a go because iv had nightmares with laptops over the past 12 years....replacing every 3 years at £400-£500 hasn't thrilled me. Apple haters may hate but it's up to me to find out/decide my views on it. Thanks for everyone's help though! And especially the whole 6yr consumer protection etc. Would not have known that.

shauneco

Take your pick, They're also upgradeable, you can change ram etc. Apple … Take your pick, They're also upgradeable, you can change ram etc. Apple just love locking you down.Most laptops circa £500 will be on par performance wise.



So can you recommend a 'proper laptop' for circa £500 as per your comment?

One that will have a similar performance to the £850 MacBook, and have the same longevity?

i.e. the MacBook will still be performing well in 3/4 years and have a decent % of sell on value should one wish to upgrade.

The 'proper laptop' will require upgrading, at a cost, and will be worth very little in comparison to the initial £500 spend (£100 at best).

There are laptops that will outperform a MacBook, but these ain't cheap, and the cost over say 4/5 years would be on a par, so swings and roundabouts really.

Hating Apple products seems to be a growing trend on here, mostly unjustified IMO.

andynicol

So can you recommend a 'proper laptop' for circa £500 as per your … So can you recommend a 'proper laptop' for circa £500 as per your comment?One that will have a similar performance to the £850 MacBook, and have the same longevity?i.e. the MacBook will still be performing well in 3/4 years and have a decent % of sell on value should one wish to upgrade.The 'proper laptop' will require upgrading, at a cost, and will be worth very little in comparison to the initial £500 spend (£100 at best).There are laptops that will outperform a MacBook, but these ain't cheap, and the cost over say 4/5 years would be on a par, so swings and roundabouts really.Hating Apple products seems to be a growing trend on here, mostly unjustified IMO.


Yes they hold there value etc but very expensive in comparison, each to there own I guess, just a shame they decided to solder ram and lock you down. Yet you pay more. It's the way Apple work, there business model and it sucks imo.

shauneco

Yes they hold there value etc but very expensive in comparison, each to … Yes they hold there value etc but very expensive in comparison, each to there own I guess, just a shame they decided to solder ram and lock you down. Yet you pay more. It's the way Apple work, there business model and it sucks imo.



Still no recommendation for an alternative laptop....(_;)

I, and you as well I guess, know that the MacBook is competitive when comparing with top-end laptops and the upgrades that are required over the lifetime to keep them operating at a decent spec, a fact the OP has realised over time.

I'm not saying one is superior over the other, far from it, an expensive top-end laptop can outperform the cheapest MacBook, and vice versa, but you cannot simply make a statement like 'Save yourself £500 and get a proper Laptop.' and not be called out when you can't provide hard facts to back up your claim.

andynicol

Still no recommendation for an alternative laptop....(_;)I, and you as … Still no recommendation for an alternative laptop....(_;)I, and you as well I guess, know that the MacBook is competitive when comparing with top-end laptops and the upgrades that are required over the lifetime to keep them operating at a decent spec, a fact the OP has realised over time.I'm not saying one is superior over the other, far from it, an expensive top-end laptop can outperform the cheapest MacBook, and vice versa, but you cannot simply make a statement like 'Save yourself £500 and get a proper Laptop.' and not be called out when you can't provide hard facts to back up your claim.



This isn't bad for much less
It's got USB too rather than having to use an adapter.
Edited by: ".MUFC." 28th Dec 2016

shauneco

This isn't bad for much lessIt's got USB too rather than having to use an … This isn't bad for much lessIt's got USB too rather than having to use an adapter.



And be worth about £200 in two years.... compared to the Macbook which will usually lose around 10% per year....

Uridium

And be worth about £200 in two years.... compared to the Macbook which … And be worth about £200 in two years.... compared to the Macbook which will usually lose around 10% per year....


Possibly, But you'll probably lose a similar amount all told, Macbook will be worth about £600 secondhand so you've still lost £300.

They hold the value for longer I agree but you'll make that up with the initial lower cost etc..

shauneco

Possibly, But you'll probably lose a similar amount all told, Macbook … Possibly, But you'll probably lose a similar amount all told, Macbook will be worth about £600 secondhand so you've still lost £300. They hold the value for longer I agree but you'll make that up with the initial lower cost etc..



Your sums don't add up (or subtract as the case is).

Laptop (your recommendation) is £600.

Macbook (OPs choice) is £850.

IF, in several years, the laptop was worth £200 and the Mac £600, then the loss on the laptop is £400 as opposed to £250 loss on the Mac.

So in theory, one could 'trial' a Mac, if they decide its not for them, sell it after a few years and buy a high-spec laptop

As I said earlier swings and roundabouts, over the course of say, 10 years, a Mac will be comparable in cost with either a top-end laptop, or decent laptop which requires upgrading after 3/4 years, despite the initial higher outlay.

Your recommendation, on paper, has a better spec then the cheapest Mac (like I said earlier), BUT as above, will require upgrading or replacing in several years whereas the Mac won't and will have a higher sell on value.


BUT your recommendation is food for thought for some deliberating over Apple v's Windows possibly....

andynicol

Your sums don't add up (or subtract as the case is).Laptop (your … Your sums don't add up (or subtract as the case is).Laptop (your recommendation) is £600.Macbook (OPs choice) is £850.IF, in several years, the laptop was worth £200 and the Mac £600, then the loss on the laptop is £400 as opposed to £250 loss on the Mac.So in theory, one could 'trial' a Mac, if they decide its not for them, sell it after a few years and buy a high-spec laptop ;)As I said earlier swings and roundabouts, over the course of say, 10 years, a Mac will be comparable in cost with either a top-end laptop, or decent laptop which requires upgrading after 3/4 years, despite the initial higher outlay.Your recommendation, on paper, has a better spec then the cheapest Mac (like I said earlier), BUT as above, will require upgrading or replacing in several years whereas the Mac won't and will have a higher sell on value.BUT your recommendation is food for thought for some deliberating over Apple v's Windows possibly....


There is another with slightly lower specs for £500 lol, I guess like you suggest it's horses for courses really, just gets hard for me to justify £900 I'm tight lol. Have a good new year :).

shauneco

Possibly, But you'll probably lose a similar amount all told, Macbook … Possibly, But you'll probably lose a similar amount all told, Macbook will be worth about £600 secondhand so you've still lost £300. They hold the value for longer I agree but you'll make that up with the initial lower cost etc..



A Macbook pro will usually lose no more than 10% value year on year....


Uridium

A Macbook pro will usually lose no more than 10% value year on year....


After the initial depreciation no, you lose £200 - £300 after leaving the store.

shauneco

After the initial depreciation no, you lose £200 - £300 after leaving the … After the initial depreciation no, you lose £200 - £300 after leaving the store.



Nope....On a windows laptop you do. On a Macbook Pro there is no initial depreciation.

I have a Mid 2015 Macbook Pro 13, i5, 8gb ram , 256gb ssd
I paid £1000 July 2015. I can see them selling day in day out on ebay for £900 (Advanced search, sold listings)

Uridium

Nope....On a windows laptop you do. On a Macbook Pro there is no initial … Nope....On a windows laptop you do. On a Macbook Pro there is no initial depreciation.I have a Mid 2015 Macbook Pro 13, i5, 8gb ram , 256gb ssdI paid £1000 July 2015. I can see them selling day in day out on ebay for £900 (Advanced search, sold listings)


That's barmy, You might as well buy new if you're paying that much for a second hand Macbook!.

shauneco

That's barmy, You might as well buy new if you're paying that much for a … That's barmy, You might as well buy new if you're paying that much for a second hand Macbook!.



That's quite true. But it does show that despite the higher purchase price Mac's do offer good resale value. Even old Core2Duo based Macbooks still sell for £300-£400
Don't get me wrong I'm no apple fanboy...I support Windows and VMWare servers for a living and have several Windows PC's Laptops and servers in my home, but when I was looking to purchase my own Laptop that would be used daily for home and work use and to travel with I looked long and hard at the options and every other Ultrabook I looked at fell short of the Macbook Pro somewhere...

Uridium

That's quite true. But it does show that despite the higher purchase … That's quite true. But it does show that despite the higher purchase price Mac's do offer good resale value. Even old Core2Duo based Macbooks still sell for £300-£400Don't get me wrong I'm no apple fanboy...I support Windows and VMWare servers for a living and have several Windows PC's Laptops and servers in my home, but when I was looking to purchase my own Laptop that would be used daily for home and work use and to travel with I looked long and hard at the options and every other Ultrabook I looked at fell short of the Macbook Pro somewhere...


Fair enough, Have a good new year :).
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