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Are Mobileshop.com reliable?

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Found 31st May 2013
Does anyone have any experience with Mobileshop.com? Are they reliable?
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Hi,
Yes. I ordered the htc 8x from them last month.
I too was worried as there was a deal post about them that got removed due to spam, however i received confirmation emails and delivery details from them.2 days later the phoned landed at the door with the contract from o2 and all is well
regards,
Steve.
Yes they are fine
No.

DO NOT USE.

my phone was not new, it wouldn't receive calls, I called to say I wanted to cancel and then returned phone within 14 days. Mobile shop did not cancel my contract and still have not 4 weeks later. 3 won't cancel the contract because I bought from a third party, I appear to be stuck with a £720 bill for a phone that didn't work and don't have.

Customer service is a joke, you will wait at least 10 minutes to speak to someone who will NOT HELP IN ANY WAY.

I feel scammed.

Please do yourself a favour DO NOT USE.
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