Wondering if I can get any advice on how to proceed with my network.
I'm currently in a plan with Three where I get unlimited data/minutes/texts for about £16 a month which started in 2020 and this includes free use of my data abroad in Go Roam countries.
I was under the impression that only new contracts/plans will be affected and told to pay for data in places that were initially free on Three Go Roam.
So I received an email from Three mentioning I can remain on my contract, which will increase at 4.5% each year but still cheaper than anything they are offering for me and includes free GoRoam.
I am now being told in a separate email that I need to choose a new "amazing" plan which will be more expensive and worse than remaining on my contract. Am I in my right to tell them I want to continue on my current contract based on the information I received from the previous email?
Cheers in advance if anyone can offer any advice!