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    Arrgghh! Windows help needed please

    I turned on our laptop this morning and nothing would work right anymore. So I grabbed the disc to repair windows. Here's the problem, I get through the setup etc but when it comes to putting in the serial the laptop keyboard or trackpad doesn't work so I can't get past this ( we don't have a USB keyboard in the house as we only use the laptop. ( posting this from my iPod touch)
    It's driving me CRAZY! Been sitting here for 5 hours now and don't know what to try anymore.
    Help please guys. I would like to be done with this when my hubby comes home in 3 hours

    Thanks :-)

    17 Comments

    Original Poster

    I'm basically stuck in the cycle of installing and turning it off to try again .
    Can't get out of the setup no matter what I do cuz it always resumes after turning it off and on again
    I have fixed many computer probs over the years but never had something like that

    Sounds like the drivers for your laptop hasn't installed or been installed

    Banned

    sounds like your laptop has mroe of a problem than just windows. surely the keyboard should work regardless of windows.

    Original Poster

    Mallinersha;6222472

    Sounds like the drivers for your laptop hasn't installed or been installed



    Yep I know. Thing is it worked before I started the repair and also works in dos

    check the bios see if anything is wrong like usb turned off or the ps2 ports(if it has any)

    Original Poster

    Nope nothing is turned off. It's the laptops keyboard anyway not an external one.
    Does anyone know how I can stop it from resuming the repair so I can completely restart it?

    go into the bios and select boot from the CD ROM - then start your laptop up with the rescu dusc in it.

    Original Poster

    Mallinersha;6222835

    go into the bios and select boot from the CD ROM - then start your laptop … go into the bios and select boot from the CD ROM - then start your laptop up with the rescu dusc in it.



    Don't have a recovery disc. Got lost when we moved. Only got the windows cd

    Original Poster

    dcx_badass;6222849

    Can you use the keyboard in the bios?



    Yes. Also works in the setup until it installs the drivers

    TanyaSpace;6222858

    Don't have a recovery disc. Got lost when we moved. Only got the windows … Don't have a recovery disc. Got lost when we moved. Only got the windows cd



    I think you're screwed then without the drivers sorry. perhaps some else can help

    Is it an Acer? Try running it with the battery out on mains power.

    John

    Original Poster

    Yep acer, had it 4 years and no probs until today.
    Take the battery out and then do what?
    :-)

    TanyaSpace;6223000

    Yep acer, had it 4 years and no probs until today. Take the battery out … Yep acer, had it 4 years and no probs until today. Take the battery out and then do what?:-)


    Try installing Windows again leaving the battery out and running on mains power only

    John

    Original Poster

    John how do I get out of the cycle of the laptop always trying to resume the repair from earlier?

    Why can it not finish the repair?

    John

    Original Poster

    I managed to install a version of XP home to a different partition now as pro always tried to resume the repair.
    Pheww.
    How do I get rid of the other OS when the laptop starts up
    I have 3 showing and 2 of them are failed installs.....

    Original Poster

    dcx_badass;6223945

    Start > Run> MSconfig >boot.ini > check all boot paths



    Thanks, sorted and repped :thumbsup:
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