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    ASDA AAARRRGGGHHHH.....

    Did my shopping on line with adsa came to £202 which is a few quid up on normal!! recived it today £271......errr, on news they are supose to be10% cheaper than others.. how??? thats £90 up on my shopping bill..
    thats after i praised asda on another thred 2 days ago...

    43 Comments

    thats after i praised asda on another thred 2 days ago...




    Probably they didn't know ^^^ happened.

    Take a look at watchdog reports. Asda have been messing up the cost on deliveries for a long time now. Report it to your store and it will get sorted

    FLIPPING HECK.

    £200 a week on food, do you have a pack of lions.

    Yes they stipulate this in there terms and conditions. I would never use them online. Would recomment tesco, been using them over Asda online, price ends up being about the same and customer service is far better, and you do not get that Fair price rule, it's as it stated in the basket.

    Supermod

    ...but do you know how much the other supermarkets would have charged for exactly the same items that you ordered?

    Banned

    £271-202 does not equal £90

    Probably where your problems start from.........

    Supermod

    Adam2050

    FLIPPING HECK.£200 a week on food, do you have a pack of lions.Yes they … FLIPPING HECK.£200 a week on food, do you have a pack of lions.Yes they stipulate this in there terms and conditions. I would never use them online. Would recomment tesco, been using them over Asda online, price ends up being about the same and customer service is far better, and you do not get that Fair price rule, it's as it stated in the basket.



    His username suggests that he does!

    Have you received any substituted items? When Asda substitute they usually pick the most expensive brand in my experience. Did any offers such as BOGOF expire from the time you placed your order until today?

    dimebars

    £271-202 does not equal £90Probably where your problems start f … £271-202 does not equal £90Probably where your problems start from.........



    lol

    dimebars

    £271-202 does not equal £90Probably where your problems start f … £271-202 does not equal £90Probably where your problems start from.........



    If it was already up on his usual bill + the 69 extra added by asda could well be near £90 actually

    Banned

    Wow... can i come yours for tea you must have some right goodies!!

    fluffyundacrakas

    Have you received any substituted items? When Asda substitute they … Have you received any substituted items? When Asda substitute they usually pick the most expensive brand in my experience. Did any offers such as BOGOF expire from the time you placed your order until today?



    Dont you only pay the price of your chosen item though? I know its that way with tesco

    usniff

    Wow... can i come yours for tea you must have some right goodies!!



    Nope, just 7 kids lol

    fluffyundacrakas

    Have you received any substituted items? When Asda substitute they … Have you received any substituted items? When Asda substitute they usually pick the most expensive brand in my experience. Did any offers such as BOGOF expire from the time you placed your order until today?



    This, fair does to your wife for developing 7 of them for you.

    You must be a hard working dad.

    You maybe able to claw back some of there funds, I would suggest you threaten them with action.

    well silly you for ordering on-line food shopping...sure cant beat going into the store and finding the bargains......eat less and shop more

    Original Poster

    They say the special offers dont apply to day when i booked the order,but it will tell you that online,and it dint,so they have it wrong.
    yes i have a pack of lions...lol

    Original Poster

    Mr Weasle

    well silly you for ordering on-line food shopping...sure cant beat … well silly you for ordering on-line food shopping...sure cant beat going into the store and finding the bargains......eat less and shop more


    Have you gone shopping for £200 worth of food with 7 kids.................no way.

    DADOF7

    They say the special offers dont apply to day when i booked the order,but … They say the special offers dont apply to day when i booked the order,but it will tell you that online,and it dint,so they have it wrong.yes i have a pack of lions...lol



    Yep it's bull, go to Tesco honestly there service is far superior online.

    When they replace an item they give you the option of accepting it and they do not replace it with inferior items and they don't charge you if its more expensive. (Had a £13 chocolates @ the cost of £6 at christmas, and I had a whole delivery refunded and delievered @ £85)

    They also don't charge you more then qouted.

    Agree with Adam, I used to use Asda's online shopping but found them to be dire - milk/bread etc was always with a short use by date and would go off very quickly, fruit etc was often bruised and a lot of what I used to order was out of stock or they would substitute it with way more expensive priced items. I don't mind Asda in-store, but online to be avoided. I use Tesco online for grocery shopping if I need to.

    fluffyundacrakas

    Agree with Adam, I used to use Asda's online shopping but found them to … Agree with Adam, I used to use Asda's online shopping but found them to be dire - milk/bread etc was always with a short use by date and would go off very quickly, fruit etc was often bruised and a lot of what I used to order was out of stock or they would substitute it with way more expensive priced items. I don't mind Asda in-store, but online to be avoided. I use Tesco online for grocery shopping if I need to.



    Exactly the same strategy as mine, instore online great prices and service.

    They also inform you of short dates, up to 3 days I believe. If they don't warn you I claimed my money back on yoghurts not picked up on the next day from delivery they refunded me without any questions.

    DADOF7

    Have you gone shopping for £200 worth of food with 7 … Have you gone shopping for £200 worth of food with 7 kids.................no way.

    nope...thats when you send your wifey or sister or mistress or someone else to do the shopping...;)

    Original Poster

    Mr Weasle

    nope...thats when you send your wifey or sister or mistress or someone … nope...thats when you send your wifey or sister or mistress or someone else to do the shopping...;)


    Yes but its a good 2/3 trollys full and you cant do that on your own.:(

    7 kids!?!?!? lol wow

    Asda are rubbish when ordering online, I bought loads of party food at the beginning of the week, over a tenners worth was oos (which equalled to quite a bit of party food) and they had replaced them with....nothing! I ended up rushing around Budgens an hour before the party, kind of defeated the object! Never again.

    dad of 7, when's the 8th one due?

    Original Poster

    r4ge

    dad of 7, when's the 8th one due?


    NEVER,,,,I HOPEoO

    DADOF7

    Yes but its a good 2/3 trollys full and you cant do that on your own.:(

    yep thats true....get 2 female shoppers to do it for you and dont buy so much....7kids didnt you learn your lesson after...2?? ...get the A team in with their tank to do it for you:3

    Get the snip

    i use this site mysupermarket.co.uk
    tesco always comes up cheaper for me, and if you book your delivery slot first it will tell you whats on special offer for that time period

    7 kids omg! Are you serious?

    boothy

    Get the snip



    HAHAHA that should be op main concern. Seriously 7 kids?!

    boothy

    Get the snip


    2 bricks are quicker and cheaper

    boothy

    Get the snip



    thats allowed, but posting op should wear a johnny-two-toes now and then.

    Noooooooooooooo.

    Original Poster

    Are we talking about how rubbish asda is or my dingle dangle bits? oO

    DADOF7

    Are we talking about how rubbish asda is or my dingle dangle bits? oO



    Knowing this place, probably your meat and two veg!!

    DADOF7

    Are we talking about how rubbish asda is or my dingle dangle bits? oO



    haha the subject did change pretty quick!
    I think your brave for having 7 kids, My 3 are enough lol
    I would definatly raise this with asda, Try and get the difference charged back to you.
    I also Agree, Tescos all the way with their online shopping.

    harlzter

    2 bricks are quicker and cheaper


    Made me wince.

    Banned

    fluffyundacrakas

    Have you received any substituted items? When Asda substitute they … Have you received any substituted items? When Asda substitute they usually pick the most expensive brand in my experience. Did any offers such as BOGOF expire from the time you placed your order until today?


    but they price match with the original item!

    never shop with asda online anymore as an average of around 30% of items never get delivered

    spikeyjacko

    Made me wince.



    really? I cried like a baby!

    they can charge you different as prices change day to day so they say that you are charged whatever the instore price is on the day - they do state this on the site (in small writing) i would never use asda for online shopping i work there on customer services and the amount of complaints we recieve about homeshopping is unbelievable! x
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