EXPIRED

ASDA didnt take money ..

Banned
Earlier on this morning i did a shop with ASDA online for around £80. Got the confirmation email saying thanks and order has been confirmed with delivery etc and got on with my day.

Went into town and checked my balance and withdrew what was left as i done a spot of x-mas shopping.. on the way home it clicked ASDA hadnt taken the money!

any clues as to what is going to happen now? they have confirmed order and usually take the money instantly

39 Comments

you will go overdrawn...they will take it later.

Having worked for the home delivery side in the past they only take the money once your order has been put together in store and delivered incase of price changes, out of stocks, promotions etc.

If there is not enough money in your account to cover the full amount then the order will be cancelled (obviously unless you have an overdraft)
Edited by: "dh058977" 2nd Nov 2010

I thought they didn't take the full amount until your shopping goes out for/gets delivered?

You're going to have an unarranged overdraft and will incur charges.

Original Poster Banned

Ahhh, i see. i know previously they had definitely taken the money out almost instantly. guess thats my shopping cancelled then!

some banks reserve the money ' pending ' to come out, so you may be lucky and the balance available to withdraw was after the £80 was reserved ! .......if that makes any sense , lol

when there was the Asda glitch on here a while back and everyone got honoured £75 off shopping , thats what happened i had £4 odd pending to come out and then once you accept del they then take the amount pending
Edited by: "shopstilldrops" 2nd Nov 2010

DangerGod

Ahhh, i see. i know previously they had definitely taken the money out … Ahhh, i see. i know previously they had definitely taken the money out almost instantly. guess thats my shopping cancelled then!



The amount would have been reserved in your back account as obviously the amount is subject to change as i said but payment wouldnt be taken untill delivery.

Original Poster Banned

shopstilldrops

some banks reserve the money ' pending ' to come out, so you may be lucky … some banks reserve the money ' pending ' to come out, so you may be lucky and the balance available to withdraw was after the £80 was reserved ! .......if that makes any sense , lol



Nah i checked online, the money i withdrew was defo including the £80

Original Poster Banned

dh058977

The amount would have been reserved in your back account as obviously the … The amount would have been reserved in your back account as obviously the amount is subject to change as i said but payment wouldnt be taken untill delivery.



but it wasnt?

DangerGod

but it wasnt?



Strangely some cash machines such as link machines dont update with this information so you can find yourself looking at an untrue balance on screen.

Original Poster Banned

dh058977

Strangely some cash machines such as link machines dont update with this … Strangely some cash machines such as link machines dont update with this information so you can find yourself looking at an untrue balance on screen.



Well im with halifax and withdrew my cash via barclays. ill just have to put cash back into my account tomorrow and re-order i guess.

Can you cancel your Asda order or has it all been processed?

munnski

Can you cancel your Asda order or has it all been processed?



If the funds arent there then asda will cancel it themselves!

when was delivery for ? if you get to the bank in morning and put money in then when they come to process your order everything should be okay

Banned

dh058977

If the funds arent there then asda will cancel it themselves!



That's not how normal bank accounts work.
Edited by: "lumoruk" 2nd Nov 2010

lumoruk

That's not how normal bank accounts work.



Thats ok then because asda isnt a bank.

Original Poster Banned

shopstilldrops

when was delivery for ? if you get to the bank in morning and put money … when was delivery for ? if you get to the bank in morning and put money in then when they come to process your order everything should be okay



1pm-3pm. if i put it in about 9am hopefully i will be okay

DangerGod

1pm-3pm. if i put it in about 9am hopefully i will be okay



Depends actually because most orders are put together before then! Most are done the day before, hence the 5pm limit the previous day on changes to your order. Just try it and hope for the best.
Edited by: "dh058977" 2nd Nov 2010

I have had sainsburys turn up once before with the shopping when the card hadnt worked (bank froze the card because of possible fraud!) and they asked if I had another card I could use. Said they always did that to give the customer a second chance since its picked anyway when they realise, and normally the customer can pay in one way or another when they turn up

So maybe asda would give you a second chance anyway and ask if you got an alternative way of paying.

kelly_o_fanatic

I have had sainsburys turn up once before with the shopping when the card … I have had sainsburys turn up once before with the shopping when the card hadnt worked (bank froze the card because of possible fraud!) and they asked if I had another card I could use. Said they always did that to give the customer a second chance since its picked anyway when they realise, and normally the customer can pay in one way or another when they turn upSo maybe asda would give you a second chance anyway and ask if you got an alternative way of paying.



No way asda will do this!

Original Poster Banned

kelly_o_fanatic

I have had sainsburys turn up once before with the shopping when the card … I have had sainsburys turn up once before with the shopping when the card hadnt worked (bank froze the card because of possible fraud!) and they asked if I had another card I could use. Said they always did that to give the customer a second chance since its picked anyway when they realise, and normally the customer can pay in one way or another when they turn upSo maybe asda would give you a second chance anyway and ask if you got an alternative way of paying.



that would be good! could pay in cash. fingers crossed

DangerGod

that would be good! could pay in cash. fingers crossed



Drivers arent allowed to handle cash mate! Plus there would be no way of processing it as obviously your order is put through a different system and not a till.

Original Poster Banned

dh058977

Drivers arent allowed to handle cash mate! Plus there would be no way of … Drivers arent allowed to handle cash mate! Plus there would be no way of processing it as obviously your order is put through a different system and not a till.



ok im all out then, it will just have to be cancelled.

DangerGod

ok im all out then, it will just have to be cancelled.



Change your delivery slot to one on thursday and put the cash in tomorrow. You still have 15 mins to change the order.

I think the cut off is now 10pm - well it was on my order last Friday

markluk

I think the cut off is now 10pm - well it was on my order last Friday



lol good old asda! They really should update their website then as it still says 5 on the help section!
Glad im out of there now!

Original Poster Banned

dh058977

Change your delivery slot to one on thursday and put the cash in … Change your delivery slot to one on thursday and put the cash in tomorrow. You still have 15 mins to change the order.



i ordered about 11am this morning.

Read the asda t&cs. Somewhere I read it said that they do a test transaction with your bank the night before delivery (basically checking funds are available - they don't do this if you use a credit card), then if it's ok proceed with the delivery. If that transaction fails they'll cancel your order. I fI was you though, and there's still time, either cancel the order or ensure funds are available, your bank may still make a charge for a failed debit. The cut off for amending cancelling orders IS 10pm the night before delivery.

DangerGod

i ordered about 11am this morning.



Thats ok, surely you can still make changes to your order? Change the delivery date to thursday and because they dont take the money untill the day of delivery you will have tomorrow to put the money back in your account.

Original Poster Banned

okay i will amend to thursday, seems best thing to do. thanks

Penny Saver

Read the asda t&cs. Somewhere I read it said that they do a test … Read the asda t&cs. Somewhere I read it said that they do a test transaction with your bank the night before delivery (basically checking funds are available - they don't do this if you use a credit card), then if it's ok proceed with the delivery. If that transaction fails they'll cancel your order. I fI was you though, and there's still time, either cancel the order or ensure funds are available, your bank may still make a charge for a failed debit. The cut off for amending cancelling orders IS 10pm the night before delivery.



USED to be 5pm lol. Shows how long since i worked there!

I used the wrong card for Tesco once and they phoned me from the store and I gave them my other card details

Banned

why not just ring them and explain whats happened and ask if you can change the order to the next day?

Poor DG If you find yourself walking past my house i'll feed you as the cupboards are always full ........probably have to fight the kids for the sweets though X)

colinsunderland

why not just ring them and explain whats happened and ask if you can … why not just ring them and explain whats happened and ask if you can change the order to the next day?



Why ring them when you can change it online much quicker?

Original Poster Banned

colinsunderland

why not just ring them and explain whats happened and ask if you can … why not just ring them and explain whats happened and ask if you can change the order to the next day?



yeah i amended it online earlier.

Original Poster Banned

Syzable

Poor DG If you find yourself walking past my house i'll feed you as … Poor DG If you find yourself walking past my house i'll feed you as the cupboards are always full ........probably have to fight the kids for the sweets though X)



lol. i have a enough sweets here, but if you have a steak or something..

I ordered my shopping at 1am this morning and I'm getting it delivered tomorrow night. When will my payment come out the bank? Can some1 tell me?
Edited by: "cassnsherree" 6th Oct 2016

cassnsherree

I ordered my shopping at 1am this morning and I'm getting it delivered … I ordered my shopping at 1am this morning and I'm getting it delivered tomorrow night. When will my payment come out the bank? Can some1 tell me?




Have you checked the terms and conditions
Post a comment
Avatar
@
    Text
    Top Discussions
    1. Just heard this...2 ★★★★★★★★★★★★★★ congrats to all on 392k ★★★★★★★★★★★★★★7763958
    2. Better watch out for these...912
    3. so sick of this summer weather enough .......1930
    4. GOT Leaks again514

    See more discussions