Posted 31st Mar 2020
Just wanted to let everyone know that IF you are fortunate to get a home delivery slot with Asda please check the final delivery order total value against your debit/credit card statement.
I had a delivery last Friday 27/3, the final order value/invoice after supplied items, subbed items, oos items was adjusted from £189.93 down to £148.12.
However, I checked my online statement today and I have been charged the full amount prior to subs and oos items £189.93.
I tried calling Asda various times on Monday but unable to get through to a human being. I am now left in a position where Asda have overcharged me £41.81 for non supplied items.
Does anybody have any advice how I can speak with someone at Asda to get this issue resolved?
Just a head's up to everyone else doing online orders at the moment, please double check your bank statements after receiving orders to make sure they match up with the total your supposed to pay.
Community Updates
Discussions
30 Comments
Post a comment