I went to get a pizza make your own from Asda where the staff prepare it for you, but the counter was empty. I noticed a lady on the shop floor messing around in the fridges stacking products, she left the shop floor walked straight behind the counter with no gloves on and started making my pizza with her bare hands !
Covid aside I thought it was was the bare minimum standard practice to wash hands before food preparation at home never mind at a major supermarket serving the public .
I got the pizza walked down the isle and dumped it !
No chance I’m eating that ! Very tempted to make a complaint to the manger in-store.
Covid aside I thought it was was the bare minimum standard practice to wash hands before food preparation at home never mind at a major supermarket serving the public .
I got the pizza walked down the isle and dumped it !
No chance I’m eating that ! Very tempted to make a complaint to the manger in-store.
Share with Messenger
42 Comments
sorted byWould of been better to of asked the person serving you why they didn't wash their hands and put gloves on. Or speak to someone before leaving the store.
However, being realistic, by the time it's cooked in the oven I very much doubt there would of been much to worry about
Edit - I'm not in any way saying what she did is ok or acceptable (edited)
I expect they picked you up on cctv
For someone else to buy?? If you didn't think it was good enough for you to eat and that there was reason to complain it had not been hygienically made, why leave it somewhere someone else could pick it up and buy it?
Option 2: Whinge to a bunch of strangers on t'internet to make yourself feel better
I wouldn't have thought that it would be putting a person's job at risk at all. If the OP had raised their concern with a manager it's likely that either A) The manager would say "Don't worry, it's just standard procedure, no hygeine regulations were breached", or B) The manager would apologise and say something like "Sorry, correct procedure wasn't followed, let me get another one made for you and I'll remind the staff member of the procedures to follow". Nobody would be losing their job over it, and if you highlighted perhaps a lack of hygeine training so that the department staff could be educated on it going forward then surely that would actually be a good thing.
Me personally wouldn’t of bothered me but if it’s something that you feel needs to be addressed you should of mentioned it to someone in store.
I’m sure many many things go on behind our backs in supermarkets! Many moons ago when I was a teenager just leaving school, I found myself working on produce at ASDA. The produce manager would always open pre-package products (out of date) and place them in the loose packaged version on that item.
A lot of things happen behind our backs.
I feel people are far too quick to call a manager over this kind of stuff. Potentially putting a persons job at risk over something so trivial that you didn't eat, particularly during these times, just seems petty to me. (edited)
Did you guys miss the bit where the OP said that the person handling the food ungloved was literally just "on the shop floor messing around in the fridges stacking products"?
bbc.co.uk/new…228
The tests in the programme linked above prove that most people don't wash their hands after going to the loo. This means that you are likely to get e coli in food that is prepared by ungloved or unwashed hands.
Put me right off my spicy beef pizza
To be fair, if it's not good enough for you to eat why would you leave it for someone else to possibly eat? And if you thought she might be making another 10 after yours, good on you for doing your bit and pointing all this out whilst there at the time to potentially help someone else avoid your issue.
Oh wait, you didn't
Doesn't reflect well on you to be fair.
Not at all.
Did you miss the part of my post that said
Store members are trained to wash their hands at regular intervals
I am not condoning them not washing their hands, I believe they should/have too. (edited)
I'm not sure one article targeted at ice servings in cafes is applicable to every food handling organisation nationwide. And well, if 70% of my food handled contains fecal matter as claimed, it's clearly not upsetting my stomach as it's being claimed that it should.
Do food handlers have to wear gloves? It is not a legal requirement for food handlers working in a food business to wear gloves. If food handlers use gloves for handling food in your business you must ensure that they only wear a pair of gloves for a single task. Food handlers must wash their hands before putting gloves on and after taking gloves off. Food handlers must not multi task when wearing gloves as this may cause cross contamination.
You mean dingleberries?
Not familiar with topping, I’ll check it out thanks
Exactly.
Then tell Asda
What if it's a sloppy Giuseppe ?
Just as you wouldn't see a top chef in a restaurant wearing gloves to prepare food, our qualified pizza makers don't wear them either. Domino’s store members are trained to wash their hands at regular intervals, and we continually monitor and inspect stores to ensure these standards are adhered to.
I put it in the chiller
This was my issue not the fact that they had no gloves !
OP isn't talking about raising the issue in store. I agree that raising it in store would probably heed the responses that you've suggested.
However, when a customer calls in after the event and given the tone of OP's post, that's when it becomes problematic for an employee. It means a manager having to speak to the employee about a complaint received, a defensive employee then having a crappy day from a complaint received and being put on edge for something that is ultimately pretty trivial to most people. I just feel from the perspective of the employee, address it there but don't call in and complain about something that you never bothered eating.
Work with me here, dude. I'm a logical guy. just because the research was testing ice cubes, that should not remove the reasoning that the source of the fecal matter was staff not washing their hands. Also, because of the high hit rate of the samples, I'm pretty sure that it is safe to assume that the problem is with employee attitudes, as witnessed by the OP.
I do 100% get your 70% comment, but just because your body is ok with it, this does not mean it should be allowed to happen. I pray you are forever in the best of health no matter where your food comes from.
I believe that as this employee did not wash their hands when entering the food preparation area, they deserve a crappy day and yes, I do believe they deserve to be fired. This is something so basic, some poor person with low immunity could have had diarrhea for days due to this employee's low standards.
This store member certainly didn't take their training seriously.
What do you want me to do with it ? Put it in the bin . The women probably made up another 10 pizzas after me so me leaving it is not the issue
Off topic , the issue is hygiene of Asda staff not where I leave a pizza ! Jesus
I’ve emailed them .
Oh no
Job done ✅ (edited)
Good stuff. Hopefully you learnt a lesson as well.