asos arhh

Hi all,
ordered something from asos website yesterday and selected next day delivery so it should have been here today yet ive waited in all day and no order arhhh! why do next day delivery if your not even going to deliver on time...now got to go through the hassle of emailing to find my order. anyone else had this problem ???

16 Comments

Did you order before 6pm?

baffledsalmon;7277668

Did you order before 6pm?



And does their next day delivery include Saturday? A lot don't.

Edit: I see it does. Contact them you may/should get your postage refunded if you ordered before 6pm.

I ordered two pairs of the GHD's two weeks ago that were on offer for £79 (using that voucher) and I didnt chose next day delivery but they arrived next day!

OP, you'd only have got it today if you ordered before 6pm yesterday. If not, it'll arrive on Monday.

Original Poster

yeah i order at... well i dont no the exact time but i got my confirmation email at 3.31 so must have been about twenty past 3 because you had to order before 5 to get the delivery for today. they emailed and they said they passed it on to there care team all i want is my order it makes me so mad :x

Banned

doubt youll get delivery on a saturday.....be monday next working day:) sat is a premium

ASOS use HDNL i think. My bro works for them and he still aint home from work. So theres still hope.

You may well get an email saying they're sorry but your order will be delayed. I had the same problem when I took advantage of their free next day delivery offer, they said they got so many orders there were problems. Get ASOS Premier... free next day delivery all year! Woooo

Oh yeah, and you might still get it 'cos a lot of drivers work until late!

casparwhite;7277706

doubt youll get delivery on a saturday.....be monday next working day:) … doubt youll get delivery on a saturday.....be monday next working day:) sat is a premium



says on the site that mon - fri it will be delivered next day inc sat.

Original Poster

oh right they said it would be here by today and it would be delivered between 7am and pm so i will hold out and listen to the door knock lol. i know what you mean about having loads of orders but surely they should take on extra staff for christmas etc

i had an order from them 2day, but id ordered it ages ago and it hadnt arrived so i emailed them yesterday and they said it had been lost and would resend it and it came today which i was pleased with as i wasnt expecting it till next week.

Banned

deek72;7277739

says on the site that mon - fri it will be delivered next day inc sat.



fair enough......couldnt be assed to look, knew someone would tho

whats the point in tracking numbers if they cant be tracked tho?

surely xmas week you should expect a few delays.......

Original Poster

i know what you mean about xmas and expect delays but it was next day delivery so it should be next day also they should have more staff working as it is xmas

Banned

bambi2906;7277816

i know what you mean about xmas and expect delays but it was next day … i know what you mean about xmas and expect delays but it was next day delivery so it should be next day also they should have more staff working as it is xmas



who should.....asos or the delivery network?

what does tracking number say.... and whose fault is it , do you know?

has ur local driver had an accident? has there been bad weather today?

too many variables to consider

so so mad you're head is going to explode.
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