Found 13th Mar 2009
Hey can anyone recommend a good company to help claim bank charges back. A colleague of mine recently said he claimed a lot back from over draft fees, is that possible? Can anyone recommend a good company to help me claim mine back for the last 6 years, cheers

13 Comments

have a look on MSE - lots of advice on there

Don't pay anyone do it yourself :thumbsup:

consumeractiongroup.co.uk/forum/

I did this successfully a couple of years ago didn't pay anyone a penny

Original Poster

Thanks guys for the prompt response, will it not be alot of hassle to do it yourself?

4real;4629613

Thanks guys for the prompt response, will it not be alot of hassle to do … Thanks guys for the prompt response, will it not be alot of hassle to do it yourself?



No chance, Easy as pie! I could even do it! I worked in a financial institute and people drafted up the letters them selves, and we still had to do give them charges back. Its so easy to do.

Original Poster

Faiza;4629687

No chance, Easy as pie! I could even do it! I worked in a financial … No chance, Easy as pie! I could even do it! I worked in a financial institute and people drafted up the letters them selves, and we still had to do give them charges back. Its so easy to do.



ShallI just write a letter to my bank claiming the charges back?

would I need to go through each bank statement for 6 years to get the total?

sorry im really lost on this one.

4real;4629725

ShallI just write a letter to my bank claiming the charges back?would I … ShallI just write a letter to my bank claiming the charges back?would I need to go through each bank statement for 6 years to get the total?sorry im really lost on this one.



You ask your bank for this (it costs about £10)

Original Poster

snowtiger;4629768

You ask your bank for this (it costs about £10)



That thread is useful thanks for the link snowtiger

Basically:

1. Write to your bank requesting last 6 years of statements, there are templates on the earlier list. It's a legal requirement for them to provide you with this under the data protection act.
2. Total up all charges, no matter how incurred (don't believe you can include debit interest)
3. Write the bank a letter, again template available saying what you think they owe you.
4. If they don't play you need to take action in the small claims court, costs vary depending on amount claimed. This can be done online

My bank made me an offer straight away but that was three years ago, they admitted no liability and made the payment as a "goodwill" gesture.

You may want to open a new bank account first, as chances are they'll close yours down.

Worth checking current state of play too, I believe all claims are on hold while the banks appeal again but if you apply now at least you're in the queue before the floodgates open.

I had a cheque within 2 weeks of requesting statements

I did this for my brother, really easy, though time consuming, but in the end he got back £3400, so was worth it, also it only took about 4 weeks, (RBS)

think they are now doing refunds on if the bank made tou buy one of these PPI before they gave you a loan as they have now become illegal to sell as they are pretty worthless,

4real;4629725

ShallI just write a letter to my bank claiming the charges back?would I … ShallI just write a letter to my bank claiming the charges back?would I need to go through each bank statement for 6 years to get the total?sorry im really lost on this one.



You could write a letter to your bank requesting a Subject Access Request. This entitles you to all the information held by them in the past 6 years relating to you which includes a full statement with transactions. Once you have your statement, you could take a copy and highlight all the charges that have been imposed. Send this off to them recorded delivery quoting Office of Fair Trading rules regarding charges and they'll prob offer half of the charges back. Some companies might just give you all of them. If you're lucky you could even ask for the interest that has been applied to the charges and youd get that back too. Pm me if you want more details.

There might be an easier way to do this. The reason i know that is due to the number of letter i recieved whilst working for a company and we had to give back half the charges, But then if the customer threatened with courts then all the charges would be refunded.
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