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    bank holiday in england, but is dhl in aberdeen still running

    Banned
    its a bank holiday from what i gather in england but not in aberdeen.

    long story short my parcel according to dhl arrived to larer on friday to go out 13.00 at aberdeen depo
    after being picked up from norwhich area on thursday at 12.30 for a 24 hour to 24 hour uk to uk sevice which i booked threw ez delivery based in tamworth, so i expected the parcel on friday

    after several phone calls to dhl about 3 to find out whats going on they released my parcel to a another delivery agent so now its been saying on the van since 15.04 on friday. and i phone on saturday to see if i can collect it but the aberdeen depo picked phone up and hung up 3 times. as i heard voices in the back ground as the hold music stops


    now phones today and still on hold so dontk now if they are running any one able to help?

    8 Comments

    Banned

    its not a bank holiday in scotland so services are normal

    Original Poster Banned

    so the couriers should still be operating, dhl help line told me that its a holiday they wont be running so i dont know whats going reasn why am concerned is its a pc they have i need,

    Original Poster Banned

    Status Date Time Signatory Branch

    HSD Out for Delivery awaiting IOD 22/08/08 ABERDEEN HOME DELIVERY

    Out for delivery 22/08/08 15:09 ABERDEEN HOME DELIVERY

    Released to other delivery agent 22/08/08 15:08 ABERDEEN SERVICE CENTRE

    Released to other delivery agent 22/08/08 13:04 ABERDEEN SERVICE CENTRE

    Arrived At Depot 22/08/08 13:00 ABERDEEN SERVICE CENTRE

    Departed Depot 21/08/08 22:25 HATFIELD TERMINAL

    In Transit 21/08/08 22:25 HATFIELD TERMINAL

    Arrived At Depot 21/08/08 22:22 HATFIELD TERMINAL

    Departed Depot 21/08/08 17:51 NORWICH SERVICE CENTRE

    Pick Up Manifest Scan 21/08/08 12:21 NORWICH SERVICE CENTRE

    Shipment Data Received 21/08/08 NORWICH SERVICE CENTRE

    Banned

    they may well carry on the uk bank holiday to all their branches including scotland

    Original Poster Banned

    th e number i was given for the aberdeen brank was 0870444824


    looks like it as customer service is closedbut then again that could be based in england

    Banned

    i would go along to the depot and see whats happening

    Original Poster Banned

    dont have a car thats the problem and tax is 35 each way

    Banned

    you'll have to wait until tomoz then me thinks
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