banned from Amazon surprise surprise any help please

Posted 9th Dec 2016

hello need some advice had my Amazon account for years. today for too many Returns. I had no gift Card credit so it's no big loss. does anyone know if I can just make another account. or is it done for your IP address. eg my name on my wife's name but get delivered to address. thank you

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38 Comments

9th Dec 2016

How many returns have you done ?

9th Dec 2016

Out of interest; as above.

9th Dec 2016

yeah how many returns to be banned? . I do about 300 orders a year.. never had a issue..

I will pm you a trick.. (I was once banned) lol for the VAT trick!

Edited by: "Henlans" 9th Dec 2016

9th Dec 2016

Never heard of this before, how many times do you need to do this before amazon will ban you?

9th Dec 2016

Didn't know they did that!

9th Dec 2016

User does not have private messaging enabled. So I cant pm you.. pm me and ill tell you how to get kinda unbanned lol

9th Dec 2016

Definitely logs your IP address. As for street address I don't know. Use a free proxy to hide your IP and try using wife's details.

Edited by: "rollzy" 9th Dec 2016

9th Dec 2016

phil36
Never heard of this before, how many times do you need to do this before … Never heard of this before, how many times do you need to do this before amazon will ban you?

It was on Watchdog too, seems they only act if they are shamed on TV.

9th Dec 2016

It will be on your name and home address not IP address (you can order from any internet device after all). If your wife hasn't had an account then try and open one in her name. I'm sure you would have been warned about the number of returns before they closed your account. I think the threshold is about 10% returned before it's flagged at amazon.

Edited by: "tallpete33" 9th Dec 2016

9th Dec 2016

when I was banned I had a £240 balance on my account in gift area and they sent me it. (told me not to open a new account) lol used it on a new account.. they are pretty stupid.

9th Dec 2016

tallpete33
It will be on your name and home address not IP address (you can order … It will be on your name and home address not IP address (you can order from any internet device after all). If your wife hasn't had an account then try and open one in her name. I'm sure you would have been warned about the number of returns before they closed your account. I think the threshold is about 10% returned when it's flagged with amazon.

no they ban your address and postcode.. but you can change 20 to twenty etc

9th Dec 2016

phil36
Never heard of this before, how many times do you need to do this before … Never heard of this before, how many times do you need to do this before amazon will ban you?

VMackey
Didn't know they did that!

It was on watchdog and in the papers a few months ago. This is why I only buy things I know I will keep and only return as a last resort. The ban is on the address and even new owners of the property will be banned for life.

https://www.techwalls.com/amazon-ban-return-too-many-items/

theguardian.com/mon…nce

9th Dec 2016

You can still order via Flubit though and they source a lot of items direct from Amazon.

Edited by: "Speculator" 9th Dec 2016

9th Dec 2016

tallpete33
It will be on your name and home address not IP address (you can order … It will be on your name and home address not IP address (you can order from any internet device after all). If your wife hasn't had an account then try and open one in her name. I'm sure you would have been warned about the number of returns before they closed your account. I think the threshold is about 10% returned before it's flagged at amazon.

10% total items or total value?

9th Dec 2016

Also watch out withy using more then 1 account. they recently got me lol

Hello,We cancelled order 64765765765767 because it exceeds the quantity … Hello,We cancelled order 64765765765767 because it exceeds the quantity limit for that item. Quantity limits are displayed during the ordering process.We limit the number of orders customers can place for certain promotional or popular items. Customers are not allowed to use multiple accounts to bypass these limits.To learn more about quantity limits, search for “About the Shopping Cart” on the Amazon.co.uk Help page.To help us understand why your order exceeds the quantity limit, please reply to this email with the following information:-- Reasons why you ordered more products than are allowed-- Feedback to help us improve our serviceWe look forward to hearing from you.Sincerely,Account SpecialistAmazon.co.ukwww.amazon.co.uk

I ordered loads of catfood.. they found my others accounts just not the one I use alot with over 60 boxes in the end

Edited by: "Henlans" 9th Dec 2016

9th Dec 2016

rollzy
Definitely logs your IP address. As for street address I don't know. Use … Definitely logs your IP address. As for street address I don't know. Use a free proxy to hide your IP and try using wife's details.

Unless you are using a static ip address just restart your router and you'll get a new one.

9th Dec 2016

Henlans
when I was banned I had a £240 balance on my account in gift area and … when I was banned I had a £240 balance on my account in gift area and they sent me it. (told me not to open a new account) lol used it on a new account.. they are pretty stupid.

You got banned and they're the stupid ones...

9th Dec 2016

i have 7 or 8 amazon a/c's never had a problem, get a free prime trial with each a/c then after 12 mth can start the free trials again on each a/c, i use the same credit cards with all the a/c's i even have items delivered to spain where i have an house in a village.

9th Dec 2016

I got a warning after returning some high value items, well wasn't worded as a warning but asking if there was a problem and if they could help, which I think is what they ask first

9th Dec 2016

from the sounds of the articles you should be able to contact amazon and explain why you had to return all the things.

9th Dec 2016

how do you send returns to third part seller???
I sent a USB change cable by 2nd class postage in a bubble envelope. the seller claims he hasn't received it, I think his trying to get away with it

9th Dec 2016

sola35
i have 7 or 8 amazon a/c's never had a problem, get a free prime trial … i have 7 or 8 amazon a/c's never had a problem, get a free prime trial with each a/c then after 12 mth can start the free trials again on each a/c, i use the same credit cards with all the a/c's i even have items delivered to spain where i have an house in a village.

exhausted much?

9th Dec 2016

googleboogle
How many returns have you done ?

I'm a prime member use them all the time. about 8 returns this year and 200 orders

9th Dec 2016

Henlans
User does not have private messaging enabled. So I cant pm you.. pm me … User does not have private messaging enabled. So I cant pm you.. pm me and ill tell you how to get kinda unbanned lol

Hello thank you I'll pm you.

9th Dec 2016

tomkat
I'm a prime member use them all the time. about 8 returns this year and 2 … I'm a prime member use them all the time. about 8 returns this year and 200 orders

I did get a warning about returning in October I Web chatted them. the said nothing to worry about. all items Returned new conditions on opened couple of faulty items
I could always make an account get sent them someone else's address family member of something

9th Dec 2016

sola35
i have 7 or 8 amazon a/c's never had a problem, get a free prime trial … i have 7 or 8 amazon a/c's never had a problem, get a free prime trial with each a/c then after 12 mth can start the free trials again on each a/c, i use the same credit cards with all the a/c's i even have items delivered to spain where i have an house in a village.

great might try that

9th Dec 2016

thank you for all
the help everyone much appreciated

9th Dec 2016

quora.com/How…ser

9th Dec 2016

how many warnings do you get and what warning do you get before they ban you?

9th Dec 2016

tomkat
I did get a warning about returning in October I Web chatted them. the s … I did get a warning about returning in October I Web chatted them. the said nothing to worry about. all items Returned new conditions on opened couple of faulty items I could always make an account get sent them someone else's address family member of something

They always say nothing to worry about, but the next return will get you banned.

Edited by: "Speculator" 9th Dec 2016

9th Dec 2016

I've returned a couple of things this year and had two items lost in the post on there way too me with their rubbish couriers.....worrying

9th Dec 2016

I've got about 5 live accounts on Amazon. Out of interest yesterday they decided to reset the one account I still use. I changed the email address from one I no longer have access to and they changed it back. Meaning I can't request a new password because I won't get the code they send. I don't have a phone number on the account either. Talked to support and they want the last 4 numbers of the card I have registered on the account. I don't have that card anymore either.

Luckily the order I was having issues with is now on the way so perhaps I won't need to use them anymore.

10th Dec 2016

Why on earth did you return items so frequently?

10th Dec 2016

sofiasar
how do you send returns to third part seller??? I sent a USB change cable … how do you send returns to third part seller??? I sent a USB change cable by 2nd class postage in a bubble envelope. the seller claims he hasn't received it, I think his trying to get away with it

Was it signed for / tracked?

10th Dec 2016

Speculator
They always say nothing to worry about, but the next return will get you … They always say nothing to worry about, but the next return will get you banned.

So just to clarify, you get sent an email that warns you about the number of returns on your account before you get banned? What kind of a message is it or is it a cryptic message from Amazon?

11th Dec 2016

Wow, didn't know about this, buy a lot from amazon and return a lot to them too but have never heard of this or got a message from them, will make sure I don't "abuse" their return policy then

13th Dec 2016

I got threatened last year with a ' removal of your Amazon.co.uk buying privileges'

I had:

1 item that was 'lost in transit' - The driver turned up, looked in the back of van and then drove off. I have CCTV
1 return due to Amazon online chat ordered me the wrong item for above (lost in transit).
1 return on trainers that were wrong size.

This is the email I got

Hello,Your Account details have been forwarded to me for a review of your … Hello,Your Account details have been forwarded to me for a review of your order activity. A careful review of your account reflects that you've ordered with us a number of times, but that many of these orders have encountered delivery or return issues.We understand that items may occasionally be lost or damaged in transit and in these instances a refund or replacement may be issued. If there is a problem delivering post to a specific address, you may wish to specify an alternative.We have noticed that the volume of refunds requested on your account is unusually high. When this type of activity comes to our attention, it is evaluated on a case-by-case basis. We value your custom and want to work with you to resolve any issues you might be experiencing with our service, so that we can ensure future orders arrive without incident.In most cases like this, we can identify the problems and improve the situation for the customer. We remind you that according to our terms and conditions of use, inappropriate use of your account could lead to its closure.Failure to comply with our policies may result in the removal of your Amazon.co.uk buying privileges.If you received this message in error or would like to clarify the order activity, please contact us directly at cis@amazon.co.uk.Thank you for your attention to this email.Regards,Account SpecialistAmazon.co.ukwww.amazon.co.uk

Edited by: "W1zz" 13th Dec 2016

13th Dec 2016

PulisOut
I've got about 5 live accounts on Amazon. Out of interest yesterday they … I've got about 5 live accounts on Amazon. Out of interest yesterday they decided to reset the one account I still use. I changed the email address from one I no longer have access to and they changed it back. Meaning I can't request a new password because I won't get the code they send. I don't have a phone number on the account either. Talked to support and they want the last 4 numbers of the card I have registered on the account. I don't have that card anymore either. Luckily the order I was having issues with is now on the way so perhaps I won't need to use them anymore.

wait aren't you the guy that makes up stuff about amazon qualified by 'i always used paypal'
which they dont take?

edit yep:
"PulisOut
Ha ha ! I would but Amazon very kindly reset my login to an old email address & password. They won't fix it unless I can give them the last 4 numbers of a card registered on my account but I've never used a card. always use paypal. Never going to use them again."

Edited by: "brilly" 13th Dec 2016