Found 6th Aug 2008
anybody know do I have to pay for delivery if the items that were sent to me was the incorrect items?

i ordered 2 trousers size 8, they sent me size 20. unbelievable.
It's not acceptable if i have to pay for the delivery to return it.
anybody know what's their policy on that if they sent me incorrect item?
thanks

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3 Comments

I just ordered from them and was sent items correctly. However, I still need to return them and will have to pay for the shipping cost.

I looked on the return policy for you but it doesn't say whether they would refund shipping or not for incorrect-sent items but I'd assume they do since its their error. Give them a ring, very easy to get through. You will need to get a return authorization number from them anyways before you can return the items.

If its unwanted items the buyer has to pay if its thier mistake they will refund delivery I recieved it before however make sure you email them requsting it before posting :thumbsup:

If it is their mistake they will refund postage.call them.
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