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    battery only charging to 78%

    Banned
    dont panic, not about my lappy, but as using daughters notice her battery is only charging to 78%, dell studio 17in, surely this cant be right

    20 Comments

    mine is the same only chrages to 90% unless you are using it when it's charging, but then it takes longer xxx

    Batteries probably dying.

    Everyone I know who has a Dell laptop has the same battery problem. It makes you wonder

    Perhaps one of the cells is duff?

    My dell battery died after 10 months and was replaced.

    How long have you had it?

    Is this a new one or one you've had for several months? If new it takes several charging cycles for the battery to get to full potential....

    Damn!! I thought it was yours and we wouldn't have had to put up with you for 22% of the time!! :thumbsup::-D

    Only Joking!! :thumbsup:

    Original Poster Banned

    will this still be under warranty, dont know why i am asking as i think i already know the answer -lol

    Original Poster Banned

    gari189;5744828

    Is this a new one or one you've had for several months? If new it takes … Is this a new one or one you've had for several months? If new it takes several charging cycles for the battery to get to full potential....



    no not new, the one daughter had for xmas, so purchased in october/nov i think

    sassie;5744838

    no not new, the one daughter had for xmas, so purchased in october/nov i … no not new, the one daughter had for xmas, so purchased in october/nov i think



    will still be exchanged then.

    Original Poster Banned

    greg_68;5744856

    will still be exchanged then.



    will i have to return the entire lappy, or just contact them, anyway it canna go yet that will leave us both without - lol

    sassie;5744869

    will i have to return the wentire lappy, or just contact them, anyway it … will i have to return the wentire lappy, or just contact them, anyway it canna go yet that will leave us both without - lol


    They'll just send you another, they let me keep my old one so I had two batteries.

    Used the 'faulty' one til it died.

    Original Poster Banned

    t0mm;5744902

    They'll just send you another, they let me keep my old one so I had two … They'll just send you another, they let me keep my old one so I had two batteries.Used the 'faulty' one til it died.



    did you email them or phone, what numbver did you use if phoned?

    sassie;5744905

    did you email them or phone, what numbver did you use if phoned?


    I used the vostro line (cause I had a vostro at the time)

    They exchanged it in 5 days I think.

    Original Poster Banned

    t0mm;5744926

    I used the vostro line (cause I had a vostro at the time)They exchanged … I used the vostro line (cause I had a vostro at the time)They exchanged it in 5 days I think.



    looked through dell site and dont know who to contact :oops:

    08443381000

    That's the technical support for home sales.

    Banned

    I've got 2 dells don't have this charging problem. Though i have learnt you shouldn't run your laptop off the battery unless you really have to. They soon lose their max capacity.

    Original Poster Banned

    phoned them and they did something with the bios, going to phone me back tomorrow when its done an overnight charge

    sassie;5745512

    phoned them and they did something with the bios, going to phone me back … phoned them and they did something with the bios, going to phone me back tomorrow when its done an overnight charge


    Dont think that'd do anything, didn't for me.

    Original Poster Banned

    t0mm;5745521

    Dont think that'd do anything, didn't for me.



    well its charging at 91% at mo, so hopefully it sorted it

    sassie;5744905

    did you email them or phone, what numbver did you use if phoned?



    I went on the live chat online and they sorted it out there and then.

    They will pick up the duff one when they drop off the new one (well they did with mine)
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