Been banging my head on wall for two days !! help (please)

25 replies
Found 1st Nov 2008
Im struggling with big ps3 problem, i just cant get online. i have tryed everthing but im getting error code 80710102 this is a dns error, i have searched google and the ps3 forum but either have found nothing that helps or nothing i can understand.

will i ever get this thing to work online? i honestly never thought there could be so many error code to a games console .

Can anyone assist me please.

24 Comments

Dont bang your head off the wall over a games console. oh and get a 360

Original Poster

jtx;3348950

Dont bang your head off the wall over a games console. oh and get a 360



well im not literally banging my head , but my head feels like its been banging on a wall as i've been concentrating on all this techie talk i dont fully understand.
and i have a xbox360 also but its away from crimbo for my boy .:)

Phone/e-mail Sony about it?

Have a look at this page Katya

uk.gamespot.com/pag…313

or this one

ftatalk.com/sho…014

If neither of those work for you then Google your problem as it seems it's a very common problem. The answer is out there I would have thought

I googled : [COLOR="Blue"]ps3 80710102 dns error[/COLOR]

Banned

maybe posting your connection setup might help us...............

Original Poster

csiman;3349550

maybe posting your connection setup might help us...............



will try the suggestions in above posts but nothing has worked so far.:x

Microsoft(R) Windows DOS
(C)Copyright Microsoft Corp 1990-2001.


Windows IP Configuration

Host Name . . . . . . . . . . . . : kat-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth PAN Network Adapter
Physical Address. . . . . . . . . : 00-03-0D-00-00-01
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Intel(R) 82562V 10/100 Platform LAN Conne
ct
Physical Address. . . . . . . . . : 00-19-D1-50-75-7A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.2.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 02 November 2008 08:53:26
Lease Expires . . . . . . . . . . : 19 January 2038 03:14:07
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 194.168.4.100
194.168.8.100
NetBIOS over Tcpip. . . . . . . . : Enabled

Sloth/Mod

If you ring Sony or your ISP then they'll talk you through it.

Original Poster

ok if i dont work it out today ill try sony only its premium rate number as cant find a geo one.
would virgin media really be able to sort this as normally they just pass it off to something else when i have rang them about stuff before.

Sloth/Mod

Virgin Media will help. Especially if you are lucky enough to get the Swansea call centre and not India.

Banned

katya1971;3349650

will try the suggestions in above posts but nothing has worked so … will try the suggestions in above posts but nothing has worked so far.:xMicrosoft(R) Windows DOS(C)Copyright Microsoft Corp 1990-2001.Windows IP Configuration Host Name . . . . . . . . . . . . : kat-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : BelkinEthernet adapter Local Area Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Bluetooth PAN Network Adapter Physical Address. . . . . . . . . : 00-03-0D-00-00-01 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : YesEthernet adapter Local Area Connection: Connection-specific DNS Suffix . : Belkin Description . . . . . . . . . . . : Intel(R) 82562V 10/100 Platform LAN Connect Physical Address. . . . . . . . . : 00-19-D1-50-75-7A DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IPv4 Address. . . . . . . . . . . : 192.168.2.4(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : 02 November 2008 08:53:26 Lease Expires . . . . . . . . . . : 19 January 2038 03:14:07 Default Gateway . . . . . . . . . : 192.168.2.1 DHCP Server . . . . . . . . . . . : 192.168.2.1 DNS Servers . . . . . . . . . . . : 194.168.4.100 194.168.8.100 NetBIOS over Tcpip. . . . . . . . : Enabled


I meant what OS and version, wired/wireless, router etc?

There will be an option somewhere in the networking setup that'll let you manually enter the details for your network, or let the PS3 do it all automatically. Automatic might be called DHCP, which is a technical trick that lets the PS3 and your router arrange your IP address (which is sort-of like a house address - every device on a network needs to have one, so every other part of the network knows where to send data).

Try setting the networking to automatic, and reboot the PS3 and the router.

If that doesn't work, try manually configuring the PS3's networking setup. Use these settings:

IP Address - 192.168.2.103
Subnet Mask - 255.255.255.0
Gateway - 192.168.2.1
DNS - 194.168.4.100


Reboot the PS3 and the router, and try again. If it still fails, try


IP Address - 192.168.2.103
Subnet Mask - 255.255.255.0
Gateway - 192.168.2.1
DNS - 194.168.2.4


Hopefully, one of these combinations should coax it into life, anyway.

dxx;3349904

There will be an option somewhere in the networking setup that'll let you … There will be an option somewhere in the networking setup that'll let you manually enter the details for your network, or let the PS3 do it all automatically. Automatic might be called DHCP, which is a technical trick that lets the PS3 and your router arrange your IP address (which is sort-of like a house address - every device on a network needs to have one, so every other part of the network knows where to send data). Try setting the networking to automatic, and reboot the PS3 and the router. If that doesn't work, try manually configuring the PS3's networking setup. Use these settings:IP Address - 192.168.2.103Subnet Mask - 255.255.255.0Gateway - 192.168.2.4DNS - 194.168.4.100Reboot the PS3 and the router, and try again. If it still fails, try IP Address - 192.168.2.103Subnet Mask - 255.255.255.0Gateway - 192.168.2.4DNS - 194.168.2.4Hopefully, one of these combinations should coax it into life, anyway.




the gateway should be 192.168.2.1 :thumbsup:

Original Poster

hi im using wireless connection as the seller of the ps3 sold the ethernet cable so i dont have one.

i will try some of the above suggestions in a bit and report back .. fingers crossed.

thanks

Original Poster

dxx;3349904

There will be an option somewhere in the networking setup that'll let you … There will be an option somewhere in the networking setup that'll let you manually enter the details for your network, or let the PS3 do it all automatically. Automatic might be called DHCP, which is a technical trick that lets the PS3 and your router arrange your IP address (which is sort-of like a house address - every device on a network needs to have one, so every other part of the network knows where to send data). Try setting the networking to automatic, and reboot the PS3 and the router. If that doesn't work, try manually configuring the PS3's networking setup. Use these settings:IP Address - 192.168.2.103Subnet Mask - 255.255.255.0Gateway - 192.168.2.1DNS - 194.168.4.100Reboot the PS3 and the router, and try again. If it still fails, try IP Address - 192.168.2.103Subnet Mask - 255.255.255.0Gateway - 192.168.2.1DNS - 194.168.2.4Hopefully, one of these combinations should coax it into life, anyway.



thanks what should i use as the secondary dns address

Original Poster

csiman;3349759

I meant what OS and version, wired/wireless, router etc?



its vista sp1 home. wireless , belkin router mimo G+ F5D9230-4

Banned

is ps3 near router? if so, then just connect an ethernet lead as saves so much trouble (and its faster). They are very cheap to buy.

Banned

I trust you have tried this.

turn everything off.

turn on modem and wait 30 secs

turn on router and wait 30 secs

turn on pc

when booted, turn on ps3 and do an automatic scan and try to connect to the connection it finds.

if still errored, then try temporarily removing the security on your router and see if ps3 works

Banned

google also found this (if above fails) :-

Fix for PS3 DNS error 80710102
1. Get your network information by going to your home ][COLOR=blue][COLOR=blue ! important][FONT=verdana,geneva,lucida,&quot][COLOR=blue ! important][FONT=verdana,geneva,lucida,&quot]computer[/FONT][/COLOR][/FONT][/COLOR][/COLOR] and hit START, RUN and type in CMD
2. You'll get the Command screen (like the old DOS screen) and type in IPCONFIG/ALL, write down ALL the information given.
3. On your PS3 when setting up to connect to the internet select MANUAL or CUSTOM instead of AUTOMATIC.
4. Enter the information you wrote down and just keep following the prompts.

It should connect now.

Original Poster

csiman;3351515

I trust you have tried this.turn everything off.turn on modem and wait 30 … I trust you have tried this.turn everything off.turn on modem and wait 30 secsturn on router and wait 30 secsturn on pcwhen booted, turn on ps3 and do an automatic scan and try to connect to the connection it finds.if still errored, then try temporarily removing the security on your router and see if ps3 works



tryed the reboot thing and didnt work how do i take the security off my router?

Original Poster

dxx;3349904

There will be an option somewhere in the networking setup that'll let you … There will be an option somewhere in the networking setup that'll let you manually enter the details for your network, or let the PS3 do it all automatically. Automatic might be called DHCP, which is a technical trick that lets the PS3 and your router arrange your IP address (which is sort-of like a house address - every device on a network needs to have one, so every other part of the network knows where to send data). Try setting the networking to automatic, and reboot the PS3 and the router. If that doesn't work, try manually configuring the PS3's networking setup. Use these settings:IP Address - 192.168.2.103Subnet Mask - 255.255.255.0Gateway - 192.168.2.1DNS - 194.168.4.100Reboot the PS3 and the router, and try again. If it still fails, try IP Address - 192.168.2.103Subnet Mask - 255.255.255.0Gateway - 192.168.2.1DNS - 194.168.2.4Hopefully, one of these combinations should coax it into life, anyway.



tryed both comb's and nothing good came from it , but there is a setting for a secondary DNS im not sure what to put in there?

Is the PS3 wireless seeing your WiFi network on scan, is the wifi turned on, on both the router and PS3?

Original Poster

Alfonse;3353824

Is the PS3 wireless seeing your WiFi network on scan, is the wifi turned … Is the PS3 wireless seeing your WiFi network on scan, is the wifi turned on, on both the router and PS3?




yes it sees my ssid and logs in my ip but then fails to go any further.
i have tried the scan option and it just goes to error every time after the ip connects. :x

Banned

so when you scan, it sees your wireless connection? It should automaticaly get IP settings etc. You sure you are putting in the correct SSID (check your router admin page)?

You can also turn WEP/WPA security off on the router admin page.

log into 192.168.0.1/ (probably)

password / login name is probably admin

Original Poster

I think i have sorted it, i turned off my firewall on my router , also made a new user on PlayStation network and done a automatic scan for all settings, and low and behold the damned thing signed in !! spent 3 days battling this really cant belive that the playstation is so hard to set up , also notice there are many many error codes people are getting whist playing games.
Thanks for all your help rep left .

kat x
Post a comment
Avatar
@
    Text
    Top Discussions
    1. Magazine competitions - Issue 43 @ tvchoicemagazine.co.uk66
    2. Topcashback Trick or Treat competition75865
    3. Win a villa holiday for two in Portugal with Four Seasons Fairways @ Sunday…99
    4. E: 22/09 (+6) Win £40,000, a BMW X4 and a Gadget Bundle with Good Morning B…88

    See more discussions