Been sold a fake VGA cable on Ebay!

I bought a used VGA cable off ebay.
The item number is: 280191583786
In the description it says that it is a first party cable, but I received it this morning and it is actually not an official microsoft cable. It looks like a cheap knock off. However, I tried it out and it displays all resolutions well with a good picture and without artifacts.
I dont like the fact that it was misadvertised.
I am happy to keep the cable as it works fine.
But shall I ask for a partial refund from the seller for misadvertising?
Shall I request a refund from paypal?
I know that its only £5.20 but I dont like the fact that it was misadvertised.
What shall I do?
I'd appreciate any ideas.
Thanks in advance!
Amzmalhotra

15 Comments

I would claim a partial refund as he misadvertised since you wouldn't of bid that amount of money if you knew it was a third party cable.

Does 1st party mean thats its official? If official why not clearly state official etc
If i looked at that I wouldn't consider it being official as they don't say anything like official microsoft xbox etc etc. For the bid of almost £3 well you can't really expect to be official as the official ones are £20 on Game,non official ones about £7 less. I think for just over £5 its ok,if it works,then really nowt to complain about.

Original Poster

Thanks for the reply Spriggan, that was my first thought but I wasnt sure.
How much do you think I should ask for as a refund from the £5.20 that I paid?
I am not doing it for the money really, I just want to show the person that I am unhappy that it was misadvertised.
(Although I wouldnt mind getting a bit back :thumbsup: )

Original Poster

Mum2Connor&Cerys;1466558

Does 1st party mean thats its official? If official why not clearly state … Does 1st party mean thats its official? If official why not clearly state official etc If i looked at that I wouldn't consider it being official as they don't say anything like official microsoft xbox etc etc. For the bid of almost £3 well you can't really expect to be official as the official ones are £20 on Game,non official ones about £7 less. I think for just over £5 its ok,if it works,then really nowt to complain about.



Yeah, first party means that it must be made by microsoft - therefore it must be official.
I know what you mean though, I thought Id be getting a bargain as the unofficial ones are about £6 anyway.
However, I do feel that it WAS misadvertised. Thats all im complaining about, Im happy to keep the cable.

I know that the seller listed the cable as "a first-party AV cable" the rest of the advert suggests its 3rd party,
the word OFFICIAL is not mentioned anywere

Original Poster

I know that Dreballs but I dont feel that the advert suggests its 3rd party.
'First party' is the only indication as to whether it is official or not.

Don't think you can argue that "first-party" means categorically "manufactured by microsoft". Yes its a vague term but there is no mention of the manufacturer within the listing; first-party therefore could simply mean made by the company who package/brand the item (ie a non-statement). If it works, I'd just live with it...

If the seller isn't happy with refunding some of your money then if you go to Paypal you will get your money back but your return costs will be left with you.
There too much rubbish on eBay,too many fakes of everything.

Original Poster

jah128;1466624

Don't think you can argue that "first-party" means categorically … Don't think you can argue that "first-party" means categorically "manufactured by microsoft". Yes its a vague term but there is no mention of the manufacturer within the listing; first-party therefore could simply mean made by the company who package/brand the item (ie a non-statement). If it works, I'd just live with it...



Thats what I thought, so I searched for a definition when I saw the description. I found this:

]http//en…per

Heck, maybe Ill just leave it then!

Yeah saw that, I guess its specifically to video-games though. The point is 'first-party' generically just means made by the people who claim to have made it (made in-house) and this isn't explicitly named as Microsoft. If the listing had stated 'genuine Microsoft' I'd say it was 100% falsely listed but I think its been done in such a (deliberately) vague way that its probably not worth the hassle of complaining over (after all, the cable works and sounds reasonable enough quality and is quite a saving). You could leave a neutral or negative feedback (as someone else has a few months ago) but then i guess you risk getting similar in return etc..

I don't think you have been sold a fake.

as stated before, nowhere in the advert does it say made by Microsoft

However first party maybe the same as OEM (original equipment manufacturer) and as such the cable is made by Microsofts supplier but not with the M$ logo, whicj is why a M$ branded one costs £20

As far as refunds are concerned as you have agreed to pay £2.50 p&p then you can a best argue for a partial refund of £2.70.

Is is really worth it for something that does exactly what is was advertised to do?

EliTom

Original Poster

Naah, youre right Elitom. Ill leave it although I might send a message to the seller telling him the mistake in his description

elitom;1466696

I don't think you have been sold a fake.as stated before, nowhere in the … I don't think you have been sold a fake.as stated before, nowhere in the advert does it say made by MicrosoftHowever first party maybe the same as OEM (original equipment manufacturer) and as such the cable is made by Microsofts supplier but not with the M$ logo, whicj is why a M$ branded one costs £20As far as refunds are concerned as you have agreed to pay £2.50 p&p then you can a best argue for a partial refund of £2.70.Is is really worth it for something that does exactly what is was advertised to do?EliTom



Thats pretty much my thoughts exactly - I don't think the listing is all that fair as it is deliberately misleading, but its not really a 'fake' cable (that would be one which deliberately tried to imitate a genuine one using logos and such). At the end of the day its sounds like you have the same functionality for a quarter of the cost of a genuine one so I'd put it down to experience this time...

amzmalhotra;1466715

Naah, youre right Elitom. Ill leave it although I might send a message to … Naah, youre right Elitom. Ill leave it although I might send a message to the seller telling him the mistake in his description



Good call.

Whether or not something is cheap the description must be correct. If this were to be a trader in UK then the Misrepresentation Act and the Trade Description Act(s) would apply irrespectively of price. Also in the law of contract the "offer" must be honoured and the consideration is the "price". Only in very exceptional circumstances does the price come into play where it might be a defence that no would could sensibly expect an item for so little amount of money. We must all take tough action again these people as we all want them to be away from eBAY.

You can tell from the pic it is not an official one.

Regardless of arguing if 1st party = microsoft, the sellers obviously put "1st party" in there in the hope to mislead some buyers so they need to be taken to task over it.
Post a comment
Avatar
@
    Text
    Top Discussions
    1. What do these 2 men have in common1014
    2. Just heard this...2 ★★★★★★★★★★★★★★ congrats to all on 392k ★★★★★★★★★★★★★★7764216
    3. How dangerous is Donald trump?31138
    4. ❅☁☁❅ I want☼to talk☼about the☔WEATHER☔no politics☃no religion❅☁☁❅18846168

    See more discussions