Beware - Furniture Shop UK Ltd

4
Found 30th Jun 2010
I bought an oak TV corner unit from Furniture Shop UK Ltd (www.furnitureshopuk.com) in early May. When they came to deliver it, we opened it up to check the colour, but it wasn't right, so the guy took it back with him. I still haven't received any credit and they don't respond to any of my emails! I am now in the midst of claiming back from my credit card company.
SO BE WARNED - wouldn't touch em with a barge pole!!

3 Comments

if you paid by credit card take it up with them..

Original Poster

whatsThePoint;8944831

did you get a return authorization before returning it



No I didnt. They use their own people/vehicles to deliver the goods and the driver said it wasnt a problem to take it back with him. I wrote a brief note on the paperwork explaining why it was being returned and followed this up with an email too.

Original Poster

mosskeeto;8944851

if you paid by credit card take it up with them..



Yes, I have started the ball rolling with my card company.
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