beware of the range's perfume ad

12
Posted 18th Nov
just a quick heads up when buying online from the range. The add looks like 100ml of perfume but you really only get 30ml. Not happy so venting here

therange.co.uk/hea…ay/
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Specification
  • Weight: 0.2kg
  • Volume: 30ml
  • Colour: Black

£39.99(£133.30 / 100ml)

looks pretty clear to me
12 Comments
Did you pay £133.30?
It looks like 30ml for £39.99
Edited by: "jayonline85" 18th Nov
its not clear
thefactst18/11/2019 08:18

its not clear


Agree.

If online shopping at Tesco I don't expect to click a 2l bottle of Pepsi to find a 500ml is delivered.

But if you take time to read it's clear it's for a small bottle, they are just using the incorrect product photograph.

Perhaps a little closer to misleading rather than unclear.

What have customer services said about it?
Specification
  • Weight: 0.2kg
  • Volume: 30ml
  • Colour: Black

£39.99(£133.30 / 100ml)

looks pretty clear to me
The only way that this deal looks "unclear" is if you are illiterate.
billysablo18/11/2019 08:45

SpecificationWeight: 0.2kgVolume: 30mlColour: Black£39.99(£133.30 / 1 …SpecificationWeight: 0.2kgVolume: 30mlColour: Black£39.99(£133.30 / 100ml)looks pretty clear to me


Yeah, it does. It's still pretty sly though or, at best, extremely sloppy.
deeky18/11/2019 10:34

Yeah, it does. It's still pretty sly though or, at best, extremely sloppy.


i actually agree in a way. probably sloppy. i think it should also be in the title of the product as well. its just personally i found it harder to notice the 100 ml on the bottle and clearly noticed the price for 100ml printed in red beside the actual price.
Make your own minds up
39018766-KqPcT.jpg
Spec. clearly states volume: 30ml.
looks like a 100ml bottle in the pic to me bloomin scammers
Unfortunately, it happens. You need to magnify the image to see the "100ml" on the box, and it is clearly described, so it's not the worst I've seen.

Amazon are pretty bad for this too (different size in the picture vs the product details). Maybe a message to their CS will make them amend the webpage.

The words "beware" and "venting" are a bit strong!
Edited by: "louiselouise" 18th Nov
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