Beware Setanta

You pay for Setanta one month in advance so if you want to cancel dont cancel as soon as they have taken the final payment wait until exactly 30days (you pay 1st Sept to end contract on 30 Oct) as i cancelled 8thSept and they cut me off 8th Oct saying i had given 30 days notice which is the least notice you can give, trying to explain that i had paid until the end of Oct and so they should supply the service was like talking to someone who had had there brain removed. So only 30 days before your contract ends

1 Comment

I had that a few years ago with SKY had first month half price but they wanted first 2 months at once, so I phoned to say can you cut channels down to basic channels at end of month.

Thet cut them off only 1 week into my contract yet I paid for 1 month full price and 1 month half price via direct debit and staff were rude.

Typical.

Think its common practice
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