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    BlackBerry OS6 Download for Virgin Mobile UK

    Anyone know where I can download BlackBerry OS6 for a BlackBerry Bold 9700?

    Current version has crashed and keep getting Uncaught exception:java.lang.Nullpointer Exception

    Cheers

    2 Comments

    Didn't realise there were network specific versions of the firmware. Don't you just get the BlackBerry Desktop software, and update that way?

    Do a full factory reset and reinstall if the install has gone bad and it giving you errors. supportforums.blackberry.com/t5/…990
    Edited by: "oldmanhouse" 10th May 2011

    Original Poster

    oldmanhouse

    Didn't realise there were network specific versions of the firmware. … Didn't realise there were network specific versions of the firmware. Don't you just get the BlackBerry Desktop software, and update that way? Do a full factory reset and reinstall if the install has gone bad and it giving you errors. http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-System/td-p/228990



    Do you have any idea how to do a factory reset if the phone won't boot into the OS?

    I have tried the above link in full a few times but still get the same 'uncaught exception java.lang.nullpointerexception'
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