Blue screen of death help!

Ok, i'm on XP Home, and I've gotten the BSOD. I've tried the thing were you put the XP disc in and enter commands, no luck. It also won't let me go into safe mode. It's the unountable boot volume error if that helps.

Thanks!

15 Comments

Always happy to help out a fellow Massive Attack fan

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Chances are your boot.ini file has got corrupted, chkdisk Microsofts file allocation checker will hopefully find the problem and correct it, follow those instructions on the link provided above.

Banned

Welcome to 2009 my friend. We're all using windows 7 now. Even in the 2yrs of using vista it never gave me a blue screen.

Original Poster

cicobuff;6693101

Always happy to help out a fellow Massive Attack … Always happy to help out a fellow Massive Attack fan]http://www.techtips4u.com/kb/sw/SW00014.htmChances are your boot.ini file has got corrupted, chkdisk Microsofts file allocation checker will hopefully find the problem and correct it, follow those instructions on the link provided above.


Hi, tried and still no luck
lumoruk;6693128

Welcome to 2009 my friend. We're all using windows 7 now. Even in the … Welcome to 2009 my friend. We're all using windows 7 now. Even in the 2yrs of using vista it never gave me a blue screen.



Haha, can't afford it atm :P

MassiveAttack99;6693167

Hi, tried and still no luck



Don't know how technical you are with PCs, if you know how to setup and boot from another hard disk with any MS operating system on and have your XP file corrupted hard disk as a extra hard disk and do a scan and chkdsk that way that may solve it (did this once for a client and it worked a treat) Else at least that way you can dump over any important documents onto the other hard disk and try reformatting the faulty drive to ensure that there are no sector errors on it, then reinstall XP...or whatever other operating system,

lumoruk;6693128

Welcome to 2009 my friend. We're all using windows 7 now. Even in the … Welcome to 2009 my friend. We're all using windows 7 now. Even in the 2yrs of using vista it never gave me a blue screen.



Loving Windows 7 on my netbook, it is running so great, going to upgrade my desktop to it once I have backed up 3 years worth of files, thats going to be a slog, but worth it. Cannot say I was that impressed with Vista, but it certainly has never corrupted on me, but Windows 7 just works, and works faster, so much more optimised and can run from processor slow netbooks to power hungry dual/quad core desktops.

Original Poster

cicobuff;6693260

Don't know how technical you are with PCs, if you know how to setup and … Don't know how technical you are with PCs, if you know how to setup and boot from another hard disk with any MS operating system on and have your XP file corrupted hard disk as a extra hard disk and do a scan and chkdsk that way that may solve it (did this once for a client and it worked a treat) Else at least that way you can dump over any important documents onto the other hard disk and try reformatting the faulty drive to ensure that there are no sector errors on it, then reinstall XP...or whatever other operating system,



Sorry, i'm not very tech zavvy:oops:

just a thought, could the order I enter the commands have an effect? I'm currently going chckdsk r, fixboot then chckdsk p?



Edit: trying the WXP disc again, I get this;

The file ultra.sys is corrupted. Press any key to continue.

MassiveAttack99;6693396

Sorry, i'm not very tech zavvy:oops:just a thought, could the order I … Sorry, i'm not very tech zavvy:oops:just a thought, could the order I enter the commands have an effect? I'm currently going chckdsk r, fixboot then chckdsk p?



Should be trying from the recovery console on the XP boot CD :

chkdsk /p
fixboot
Y (when prompted for a y/n)
exit

Then if that fails to work try this from the recovery console CD :

chkdsk /r
exit


If both the above fail to work, and seeing you are not tech savvy, unfortunately unless you have any friends/colleagues that can help you, then you will have to seek out someone to fix it for you. However, if you have no important documents at all on the system and at least know how to reinstall XP you could reformat the hard disk and just reinstall.

Original Poster

I found out how to get my BIOS settings which has a Boot sub-category- any use?

MassiveAttack99;6693644

I found out how to get my BIOS settings which has a Boot sub-category- … I found out how to get my BIOS settings which has a Boot sub-category- any use?



Other than the option to boot from your CD/DVD drive which I assume you are already doing to be able to run the XP recovery, sadly no.

If you are using a desktop then boot options would be useful to select configure another hard disk as the main boot disk with an operating system on, which you could then boot into and so use your defective hard disk as a slave device and use a file manager to extract any data you may need from it and copy it across.

Original Poster

Sorry if this sounds stupid, but is it a hardware or software issue the BSOD? Like say I updated to Windows 7, would that solve it?

If running chkdsk /r doesn't work in the recovery console (did it say it fixed one or more errors?) then try using fixboot and fixmbr.

MassiveAttack99;6694221

Sorry if this sounds stupid, but is it a hardware or software issue the … Sorry if this sounds stupid, but is it a hardware or software issue the BSOD? Like say I updated to Windows 7, would that solve it?



It could be either. I fixed an unmountable boot volume last weekend by running CHKDSK /R

However it could be that the OS is dead, so a reinstall would fix it. Alternatively, your HDD could be dead too.

I would guess though that it is just corrupted system files and chkdsk /r, fixboot, or fixmbr should fix it if it is a simpler issue.

Original Poster

Still no joy, i think it's the hardware

MassiveAttack99;6695593

Still no joy, i think it's the hardware



Could just be the hard disk needs reformatting and a total fresh install of XP, or it could be the hard disks sectors are corrupted and the hard disk is on the way out, if thats the case a new hard disk would not be that expensive to replace.

Original Poster

I think I might know what caused it. I plugged in an external harddrive but the software didn't install properly.
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