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    Flying out of EMA 24/04/2009 we experienced an unusual probing at the check-in desk .
    Being so unusual we decided to write to the managing director at their hq at donington park . There was no reply after two weeks so this time letters were sent to the managing director , Mr Crawford Rix , the ceo , Mr Nigel Turner and the chairman , Sir Michael Bishop . Once again no reply from anyone and they had our email address also .
    Now I was wondering where do we go from here as we would like a reply of some sort .
    We wrote on each envelope ´ FAO ´( for each of these gentlemen ) .
    Can anybody help please ?

    8 Comments

    I thought if a person sent a letter recorded delivery to a company they had to reply? Have you been sending the letters rec or just normal?
    Are you ging to share what the unusual probing was for? lol

    You know you have been probed when you have flown El Al.

    BMIbaby are lightweights in comparison.

    was the probing done with surgical gloves?:w00t::w00t:

    Original Poster

    Not recorded delivery but through a courier service .

    Banned

    shock horror

    you mean these people havent taken the time to reply??

    perhaps, being in charge of an airline, means they may be too busy?

    is it worth if for a £5 gift voucher

    Original Poster

    Indian woman mentioned my wifes skin colour ; my wife is English , white , but gets a good tan in the summer months . Also same woman commented on my wifes hair length and colour on her passport - this passport was issued in January 2001 !

    Banned

    oadbyboy;5559302

    Indian woman mentioned my wifes skin colour ; my wife is English , white … Indian woman mentioned my wifes skin colour ; my wife is English , white , but gets a good tan in the summer months . Also same woman commented on my wifes hair length and colour on her passport - this passport was issued in January 2001 !



    and?

    how offended were you

    1 being not offended in the slightest, 10 being very very very very offended to the point of writing a strongly worded letter of complaint to the CEO, COO, CFO, CCA, RBS, LTSB, ABC, MP, EXP

    Original Poster

    Very .
    Now I did ask for help so was hoping for something constructive .
    Checking this airline out on the internet was not encouraging but I will
    keep going .
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