Our boiler stopped working yesterday morning. It wouldn't restart (it was trying to but would go off again).
Due to these freezing temps, the condensation pipe had frozen.
We established this by tapping the condensation pipe outside the house & could hear it was hollow at the top but sounded dense towards the lower part near ground.
We defrosted it by wrapping old clothing around the frozen area & poured boiling water from kettle about 6-8 times (lost count tbh).
During this process we could hear a crunching noise but that was the defrosting process.
We removed the wet clothing wrapping from pipe once it cooled down & tried restarting boiler & it started up!
Sharing this in case it helps someone out there.
BTW make sure you grit/salt area on ground where hot water would have ran off as it will have iced up.
Due to these freezing temps, the condensation pipe had frozen.
We established this by tapping the condensation pipe outside the house & could hear it was hollow at the top but sounded dense towards the lower part near ground.
We defrosted it by wrapping old clothing around the frozen area & poured boiling water from kettle about 6-8 times (lost count tbh).
During this process we could hear a crunching noise but that was the defrosting process.
We removed the wet clothing wrapping from pipe once it cooled down & tried restarting boiler & it started up!
Sharing this in case it helps someone out there.
BTW make sure you grit/salt area on ground where hot water would have ran off as it will have iced up.
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sorted byBritishgas had said due to freezing temps, there was high demand for boiler repairs & that's the earliest they could get to us.
That got us thinking if its something to do with frozen pipes & got us investigating & eventually managed to sort problem.
The permanent solution was we rerouted the condensation pipe to the soil stack in the loft..... no more frozen condensation pipe.
I hope it helps someone who is having the same problem.