boots electrical deliveries

1 reply
Found 6th Sep 2007
Has anyone else had problems with boots deliveries. I was due to receive a washer dryer this morning. The driver rang yesterday to tell me it will be delivered this morning between 8 and 12. then at 7am this morning they rang to say they on there way so my husband diconnected my old machine like we were told to do. only to get a call at 7.45 from the driver to say our machine was not on his lorry. He says he has rang the depot and they will call me later because there computer has crashed. They never called so i rang them and they now say its not in their warehouse. At the moment i just want to cry. today is my only day off work till next thursday and my husband goes to magalluf on tuesday for a stag do so you can imagine i REALLY need my machine today. :evil:


Original Poster

Just an update. Tried to ring Boots customer services tried to stay calm and explain my problem and jeff put the phone down on me.

Ive had problems with Boots too. I ordered an item on 23/08 and checked on the website which stated delivery by 31/08. Item never arrived so rang on Wednesday to ask what had happened, they gave me some story about their system being stuck in a loop and my order hadnt been processed. Got it sorted and was told they would deliver on Thursday. Its now 16.45 on Friday and still waiting. Not happy!! :x
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