Boots Product Recall on Graco Baby Walker -

Graco have informed us that, as part of their Quality Control programme, they've found a potential problem with the bear toy on the tray of the Discovery Walker. There have been a small number of reports of the small plastic mirror that is on the bear becoming detached and exposing a small part to a child. As a precautionary measure, we are advising that this item be returned to us in store.

The safety of our customers' babies is very important to us, so we're asking customers to return this item to us. Please return the product to your nearest Boots store, where we'll offer you an alternative product or a full refund. Do not allow your child to continue using this item.

If you've bought this product for someone else would you please let them know about this recall as soon as possible.

Should you have any queries, please speak to someone at your local Boots store or call the Boots Customer Care Team free on 0800 915 0004, minicom users please dial 0800 9150740.

Graco and Boots apologise for any inconvenience this may cause you.

7 Comments

I have 1 of these for my daughter. Iphoned asda they said if i want a refund i need the receipt. do u think i could take back to boots and say i bought it there?:)

Original Poster

sam2002;3560487

I have 1 of these for my daughter. Iphoned asda they said if i want a … I have 1 of these for my daughter. Iphoned asda they said if i want a refund i need the receipt. do u think i could take back to boots and say i bought it there?:)




yes i do - but if i was you go argue with asda - it is not just boots - it is an actual recall from graco

ill find graco confirmation - print it off and go up there - get the manager - make sure you get at least a £10 voucher for your inconvenience and wrong information:thumbsup:

Original Poster

here we go - ask asda where are the recall notices!!!! - tesco the same!!

edited - it may only be ones supplied to boots but i would be concerned about all batches if it was me -

graco.co.uk/en_…es/

thanks very much for ur help. Iwill take it back 2 asda 2moz with the print out. :thumbsup::)

Original Poster

sam2002;3560679

thanks very much for ur help. Iwill take it back 2 asda 2moz with the … thanks very much for ur help. Iwill take it back 2 asda 2moz with the print out. :thumbsup::)




SAM - WHAT HAPPENED?

Sorry took so long to get back. I took it back to asda i printed the page out first for proof. They gave me my money back and i asked for a gift card as well but they wouldnt give me one. I was going to buy another walker but my daughter is nearly 1 and is walking round the furniture now so not point so going to buy her some extra xmas pressies wi the refund. Thanks again :-D
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