Boots.com 'RIP OFF' - Hire a Harley Davidson for 24 hours turns into a 6 hour track day in Wales !!!!!!

15 replies
Found 3rd Jul 2008
As title says, I bought the 24 hour hire in deal (no offence to the OP lynne1966): hotukdeals.com/ite…75/

The text from Boots website when I ordered was:

"Go cruising on the most beautiful bike in the world. And head out of town on a gleaming Harley-Davidson - the ultimate in cool, laid-back biking. Riding on a Harley is one of life's great adventures. Its engine rumbles like a minor earthquake and its ultra-high torque makes it the ultimate in leisurely power.
Activity Programme:
You will have the chance to hire one of these unique machines for a day. The itinerary for the day is entirely up to you - indulge yourself! XL883C Sportster Custom or XL1200R Sportster Roadster are available for a day up to 200 miles, then additional miles are charged @ 19p/mile. The price includes comprehensive insurance. Rider's original driving licence and photographic ID must be shown on the day of rental. There is a refundable deposit on the day of £500.00, normally on a credit card.
Locations:
Collect from Sidcup, Kent; Newmarket, Suffolk
Restrictions:
To do this activity you must be at least 30 years old. A general fitness will be needed. Maximum weight 108kg (17 stone), maximum height 1.87m (6'2""). This activity is not suitable for those who have pacemakers. You will need to hold a current bike licence and to have had at least one year's experience on a motor cycle of 600cc or above. This activity is dependent on appropriate weather conditions.
Availability:
Selected Tuesday - Saturday dates, All year, but March to October is best.
Duration:
Your hire duration is 24 hours.
Spectator Information:
You're welcome to have a pillion passenger. Now £44.75 (Was £179.00)

The voucher I recieved yesterday is clearly NOT what I ordered, it's now turned into a crappy 6 hour track day in Wales for gods sake. I am sending the voucher back with the above text and demanding a refund and compensation for what was a BLATENT MIS-REPRESENTATION of this offer / product.

If you bought this deal and have recieved the same voucher or indeed the promised 24 hour offer please post below. I am furious at there cheek thinking i'd be happy with a trackday.

15 Comments

Original Poster

Original deal (no offence to the OP lynne1966): hotukdeals.com/ite…75/

Banned

What did they say when you rang them?

What compensation do you think you will get?

Hmmm thats really bad - hope you get it sorted! Companies shouldn't be allowed to do this kind of thing!
Just a thought but was there any [SIZE="1"]small print[/SIZE] you missed?

I would also inform advertising standards as this is clearly a breach of the advertisment.

Hope you get it sorted. :thumbsup:

Is it possible they have sent the wrong voucher? Is there another activity on the site that sounds more like the one you have recieved?

masterbrown;2444126

Is it possible they have sent the wrong voucher? Is there another … Is it possible they have sent the wrong voucher? Is there another activity on the site that sounds more like the one you have recieved?


was just about to say the same - this would seem a more likely explanation....

Original Poster

I am waiting for them to call me back, they are now "looking into it" :roll:

what a rip-off !! hope you get your deserved money back from them !

That's like, well bad!

Keep us updated on what Boots' say

Have they got back to u yet?

Original Poster

robot1000;2471822

Have they got back to u yet?



No sadly !!!!! :x. I have sent the voucher back with a letter explaining why. I wouldn't be surprised if they refunded the £44.75 and tried to leave it at that as the track day is now being sold at £199 on there website. boots.com/sho…936

Will report back if / when i hear. I assume no one else bought the bike hire posted here, just me ??? :?

6 hours in Wales? That's got to be worth at least £1,000!!!! I'd go for it!

(But then, I live in Wales, so I would say that:-D)

Hope you get it sorted, 'cos what they sent you is definitely NOT what you bought; if they offer a refund then push hard for compensation (day taken off work, girlfriend taken day off work, events organised, etc).

Original Poster

Update:

I got refunded the £45 and a further £35 in Boots voucher as compensation:). They couldn't supply the original 24 hour hire deal as it's no longer available :x

Done :thumbsup:

Delighted you got this - felt terrible about the posting!!!! Bargain!
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