I bought this jacket in the Boxing Day sales from pretty green and wore it new years night in the local pub. I wasn't out in the rain as we got in there before it started.
Anyways all night I was thinking my hand look dark , getting home at 2am taking this off I noticed my arms , hands , neck , hair , the wife's top , the sideboards , the door frame and other things I'd handled all now covered in blue dye. The kitchen worktop stains won't come out and I've had to wire wool my arms and the wife has had to shave my hair at the back.
I have contacted PG customer services but where do I stand with this it's damaged a fair bit of the kitchen surfaces , I now look like an extra from the Smurfs with a shaven head.



40 Comments
sorted byI wouldn't count on much from them but obviously worth a try
Well I guess it is that time of jolly
At least you didn't wash it with other clothes and ruin a whole washload.
I’m guessing the manufacturer didn’t fix the dye in the cotton material. Hope you get it resolved.
Seriously though, don't see this complaint going anywhere as on almost all clothes it states to wash clothes before use for this very reason. I'm not being an ass about it though, as we all have moments of "ahh sh!t" when we've done something by mistake or just not thinking clearly... I had a similar problem in my mid 20's wearing t-shirts straight out of the wrapping, especially at concerts. In my experience, it takes a day or 2 at most for the dye to come off, don't go scrubbing your skin too much. As for the worktop, Get some pink stuff, scrub it in and leave it for an hour and see if that helps, if not, then try vinegar and bicarbonate of soda.
barkeepers friend, or pink stuff will sort your counter top.
Make a formal complaint in writing (email would do) to their hq, and ask what they intend to do about it...and take it from there.
Probably an accidental claim on home insurance - cant see them offering any more than a refund and at best covering your insurance excess.
I was in London for a club night and got some really odd looks off the other punters so I just tried to look like I was pionering an exciting new fashion statement (this was the Second Summer of Love so could have been the latest chicago acid house trend). It took about 2 days of washing and scrubbing with a pumice store before I finally lost my smurf hands.
But that's not very funny in this instance.