Found 8th Jul 2014
trying to get a copy of my last service report so that I can sell my house. been trying for over 3 weeks now first they said that it would be posted didn't send another phone call then they say it would be emailed still nothing a further 3 phone calls I was promised emails again by set dates, still nothing I've tried to speak to a supervisor but been on hold for approx 20 mins and then cut off. any idea's please. I'll never use them again.

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are you sure you need one? I've not long sold mine and didn't...just the gas safe cert from when I had a new boiler fitted 3 years ago

Well, if it were me, I'd contact them through their Twitter account. I have used twitter several times for companies when contacting customer services - worked every time.

Original Poster

thanks splodger I'll try that

did it work??
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