British Gas Paperless Billing

5
Found 4th Mar 2011
My elderly father has asked me to link his British Gas utility account with his Nectar account so he can start earning points from his gas bills.

When I went online to do this for him, I noticed that this required creating an online British Gas account for him which isn't a problem.

However, in doing so, you automatically sign up for paperless billing.

My father rarely/never uses the internet so this won't be practical for him.

I couldn't see any way of keeping his bills as they are, the help function on the site does not provide any information on how to opt out of this and a trawl of the web just brings up (old) horror stories.

Anyone here have a British Gas online account AND still receive bills via the post?

If so, how did you do this - by calling BG?

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5 Comments

bg or sg here dont even recognise my nectar card tossers

Excatly the same senario with elderly relative etc. I noticed before I signed him up - there was a telephone number on screen you could call rather than complete details. They'll then link up nectar.

Original Poster

Ilnf

Excatly the same senario with elderly relative etc. I noticed before I … Excatly the same senario with elderly relative etc. I noticed before I signed him up - there was a telephone number on screen you could call rather than complete details. They'll then link up nectar.



Thanks llnf.

To confirm, everything stayed as it was, including paper bills by post, and you were just able to link the nectar account with the BG account.

I registered my parents online to link their nectar and had to make a new online account, they do not know one end of a PC to the other so I emailed BG through their online contact form and they said that they would still get paper bills. On my online account, which has been registered for a while there is a box to check for paperless billing so they must have updated their pages.

jamstaruk1972

bg or sg here dont even recognise my nectar card tossers



lol - I used to get nectar points with my Talktalk bill but that all stopped last year
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