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    broadband routers!!! HELP!!!

    hi everyone!
    well after i got incredibly annoyed with talk talk i've got my MAC code and i'm about to sign up for orange broadband.
    it says they'll send me a new router but i need to buy a wireless adaptor seperately. my laptop is wireless so that's not a problem but my kids use my old pc for homework etc which is connected to the net via a netgear wireless adaptor. could i still use this and avoid forking out for a new adaptor or will it not be compatible?
    any help greatly appreciated as i'm not to good with all this techy stuff!

    edit.. my old pc is too far away from the phone line to have a wired connection to the net

    36 Comments

    Depends on the new router, but shouldnt be a problem i'd have thought.

    Original Poster

    davidn84;8048376

    Depends on the new router, but shouldnt be a problem i'd have thought.



    will it just find the new router when i do a search for available networks?

    Banned

    missp27;8048402

    will it just find the new router when i do a search for available … will it just find the new router when i do a search for available networks?



    yes it will, my sister used these adapters and she is with orange, are you having the livebox

    Original Poster

    sassie;8048420

    yes it will, my sister used these adapters and she is with orange, are … yes it will, my sister used these adapters and she is with orange, are you having the livebox



    no, i'm getting the home max package and they're sending me a router which looks the same as my netgear one. i think the livebox is only with home ultra. don't really need to pay extra for the internet phone connection as i always use my mobile rather than my land line. had such a hard time finding a good deal in my area
    with orange (as i don't have an orange mobile) i'm going to be paying £20 a month for unlimited internet, line rental and evening and weekend calls (and £100 quidco!) which isn't too bad.

    Banned

    Hi Missp,

    I need to change also.

    Talk Talk are thieves :x

    Original Poster

    DLM;8048594

    Hi Missp,I need to change also.Talk Talk are thieves :x



    hi!!!
    ooo you wouldn't believe how rude they were to me on the phone when i asked for my mac code!!! i think it's because soo many ppl must be canceling!!

    Banned

    missp27;8048614

    hi!!!ooo you wouldn't believe how rude they were to me on the phone when … hi!!!ooo you wouldn't believe how rude they were to me on the phone when i asked for my mac code!!! i think it's because soo many ppl must be canceling!!



    You can't blame them.

    My internet has been a nightmare all weekend I have been blaming them x x

    Original Poster

    dcx_badass;8048635

    I love talk talk, been with them for 5-6 years so far.



    well i was quite happy with tiscali till they got taken over by talk talk. they changed my package to a capped one and increased the cost per month! grrrrrr! :x

    Original Poster

    DLM;8048654

    You can't blame them.My internet has been a nightmare all weekend I have … You can't blame them.My internet has been a nightmare all weekend I have been blaming them x x



    mines terrible today
    hehe, someone from an indian call centre called me a day after i requested my mac to see if they could tempt me to stay when i said no thanks i would just like my mac he slammed the phone down on me! :? xx

    Banned

    missp27;8048572

    no, i'm getting the home max package and they're sending me a router … no, i'm getting the home max package and they're sending me a router which looks the same as my netgear one. i think the livebox is only with home ultra. don't really need to pay extra for the internet phone connection as i always use my mobile rather than my land line. had such a hard time finding a good deal in my area :(with orange (as i don't have an orange mobile) i'm going to be paying £20 a month for unlimited internet, line rental and evening and weekend calls (and £100 quidco!) which isn't too bad.



    i have the orange livebox, dont use it for calls and line rental still with bt, so you aint got a bad deal

    Original Poster

    sassie;8048724

    i have the orange livebox, dont use it for calls and line rental still … i have the orange livebox, dont use it for calls and line rental still with bt, so you aint got a bad deal



    yeah i thought that
    if the quidco pays out it's only going to be costing me about 14.50 a month for everthing :-D

    Banned

    all i will say s good look shoudl you ever need support, they are chuffin useless, and thats when you can understand them

    Original Poster

    sassie;8048877

    all i will say s good look shoudl you ever need support, they are chuffin … all i will say s good look shoudl you ever need support, they are chuffin useless, and thats when you can understand them



    hehe, well after the earfull i got from talk talk last week i think i'm used to it

    Banned

    missp27;8048899

    hehe, well after the earfull i got from talk talk last week i think i'm … hehe, well after the earfull i got from talk talk last week i think i'm used to it



    once when i was having problems they told me my laptop hadnt got a wireless card in it, even though i had been using it for years, this last episode took over 2 hours of phone calling as my conection kept dropping, every time i rang back they would say if this doesnt work we will send a new livebox out, and everytime i rang back they would try something else and say the same, after 4 phone calls i phone for my mac code and hey presto the guy sent me out a new livebox, and all is working well again, but shouldnt have had to spend hours on the phone to get that far

    Original Poster

    sassie;8048917

    once when i was having problems they told me my laptop hadnt got a … once when i was having problems they told me my laptop hadnt got a wireless card in it, even though i had been using it for years, this last episode took over 2 hours of phone calling as my conection kept dropping, every time i rang back they would say if this doesnt work we will send a new livebox out, and everytime i rang back they would try something else and say the same, after 4 phone calls i phone for my mac code and hey presto the guy sent me out a new livebox, and all is working well again, but shouldnt have had to spend hours on the phone to get that far



    eek! that's not good :x my dad is with orange broadband too and he did warn me the customer services weren't too great. the price though is excellent so i'm going to take my chances! anything to save a few quid helps

    Banned

    missp27;8048940

    eek! that's not good :x my dad is with orange broadband too and he did … eek! that's not good :x my dad is with orange broadband too and he did warn me the customer services weren't too great. the price though is excellent so i'm going to take my chances! anything to save a few quid helps



    yeah, if you get any problems try here 1st, far more helpful than orange :thumbsup:

    If you thought Talk Talk were bad, wait until you go to Orange ( read Lemon ).

    They are even worse for BB.

    Original Poster

    sassie;8049013

    yeah, if you get any problems try here 1st, far more helpful than orange … yeah, if you get any problems try here 1st, far more helpful than orange :thumbsup:



    will do! :thumbsup:

    Original Poster

    Inactive;8049020

    If you thought Talk Talk were bad, wait until you go to Orange ( read … If you thought Talk Talk were bad, wait until you go to Orange ( read Lemon ).They are even worse for BB.



    yeah but i bet orange don't cap your unlimited bb and increase your monthly cost without sending you a letter to let you know! talk talk sent me an email about it to an unused email account so i only found out after it had happened :x

    missp27;8049136

    yeah but i bet orange don't cap your unlimited bb and increase your … yeah but i bet orange don't cap your unlimited bb and increase your monthly cost without sending you a letter to let you know! talk talk sent me an email about it to an unused email account so i only found out after it had happened :x



    I would do some research on Orange if I were you.;-)

    Original Poster

    Inactive;8049167

    I would do some research on Orange if I were you.;-)



    why? have orange done the same?

    I left TalkTalk on Friday. I was a Tiscali customer, and never had a problem with their service, but as of a couple of weeks ago my service has been shocking. The speeds have been terrible, and customer service were very unhelpful and extremely rude.

    Original Poster

    nickw90;8049218

    I left TalkTalk on Friday. I was a Tiscali customer, and never had a … I left TalkTalk on Friday. I was a Tiscali customer, and never had a problem with their service, but as of a couple of weeks ago my service has been shocking. The speeds have been terrible, and customer service were very unhelpful and extremely rude.



    exactly the same here! they even slammed the phone down on me when i asked for my MAC!
    who have you moved to??

    missp27;8049199

    why? have orange done the same?



    They have just about the worst reputation possible for supplying Broadband.

    missp27;8049247

    exactly the same here! they even slammed the phone down on me when i … exactly the same here! they even slammed the phone down on me when i asked for my MAC!who have you moved to??



    I went to BT, the only other ISP I could find who operate in my area, who can offer an unlimited service. That was the only reason I went with Tiscali in the first place - because their service was unlimited.

    When I rang up they tried offering me all kind of discounts but I was so angry I just said no, give me my MAC code please. I tried ringing their technical help lines, but they were useless. They did all the troubleshooting, and couldn't find the fault, the woman tried arranging for an engineer to come out, but for whatever reason she said there were none available. They never rang back like they said to arrange an engineer, my speeds are less than dial up most of the day and my internet is completely unusable after 4pm. I couldn't even load the speedtest website the lady tried getting me to go on during the trouble shooting, because my connection is that bad. Enough is enough so I left them on Friday. Will probably be submitting some letters of complaint to various people.

    Original Poster

    nickw90;8049334

    I went to BT, the only other ISP I could find who operate in my area, who … I went to BT, the only other ISP I could find who operate in my area, who can offer an unlimited service. That was the only reason I went with Tiscali in the first place - because their service was unlimited. When I rang up they tried offering me all kind of discounts but I was so angry I just said no, give me my MAC code please. I tried ringing their technical help lines, but they were useless. They did all the troubleshooting, and couldn't find the fault, the woman tried arranging for an engineer to come out, but for whatever reason she said there were none available. They never rang back like they said to arrange an engineer, my speeds are less than dial up most of the day and my internet is completely unusable after 4pm. I couldn't even load the speedtest website the lady tried getting me to go on during the trouble shooting, because my connection is that bad. Enough is enough so I left them on Friday. Will probably be submitting some letters of complaint to various people.



    i know exactly what you mean about the unlimited BB. when i phoned tiscali/talktalk for my mac and explained why, the lady on the phone told me how much i had used in the past 3 days and told me in a rather rude tone that i didn't need unlimited. i then told her that the only reason my usage had been low lately was because my service is now capped and i'm worried i'll go over my limit (my girls play online games which i have now banned them from doing till i'm back on an unlimited service!)
    very few isp operate in my area too only really BT, Orange and Tiscali/talk talk doesn't really give you much choice, grrrr, i only live 3 miles out of a town centre too!

    Original Poster

    Inactive;8049257

    They have just about the worst reputation possible for supplying … They have just about the worst reputation possible for supplying Broadband.



    until now and the whole tiscali/talk talk fiasco that is!

    missp27;8049391

    i know exactly what you mean about the unlimited BB. when i phoned … i know exactly what you mean about the unlimited BB. when i phoned tiscali/talktalk for my mac and explained why, the lady on the phone told me how much i had used in the past 3 days and told me in a rather rude tone that i didn't need unlimited. i then told her that the only reason my usage had been low lately was because my service is now capped and i'm worried i'll go over my limit (my girls play online games etc) very few isp operate in my area too only really BT, Orange and Tiscali/talk talk doesn't really give you much choice, grrrr, i only live 3 miles out of a town centre too!



    Sorry to hear that. The only thing I can say is, that BT are offering some OK deals on line rental/calls/broadband and BT Vision. I think it's about £42 a month for unlimited broadband (option 3), calls and BT Vision.

    I have Sky so I just took the line rental, calls and broadband. This comes to around £32 a month.

    Original Poster

    nickw90;8049412

    Sorry to hear that. The only thing I can say is, that BT are offering … Sorry to hear that. The only thing I can say is, that BT are offering some OK deals on line rental/calls/broadband and BT Vision. I think it's about £42 a month for unlimited broadband (option 3), calls and BT Vision. I have Sky so I just took the line rental, calls and broadband. This comes to around £32 a month.



    i have sky too, tbh i think i have got a better deal from orange - £20 a month for line rental, free evening and weekend calls and unlimited broadband

    i have just left sky for bethere best decision i ever made upload is 3 times what it used to be. Would recommend them highly

    missp27;8049391

    very few isp operate in my area too only really BT, Orange and … very few isp operate in my area too only really BT, Orange and Tiscali/talk talk doesn't really give you much choice, grrrr, i only live 3 miles out of a town centre too!



    I bet that you can get at least 20 other BB suppliers at your location.

    missp27;8049437

    i have sky too, tbh i think i have got a better deal from orange - £20 a … i have sky too, tbh i think i have got a better deal from orange - £20 a month for line rental, free evening and weekend calls and unlimited broadband



    I never even looked at Orange. Doh.

    I miss living in Manchester, where I had NTL's 20 meg cable.. and about 8 cable modems. Now that was awesome.

    Original Poster

    Inactive;8049514

    I bet that you can get at least 20 other BB suppliers at your location.



    yes your right but all the others either charge a LOT more than their advertised deals (because of my phone number/postcode) or they do not offer unlimited

    Original Poster

    nickw90;8049601

    I never even looked at Orange. Doh.I miss living in Manchester, where I … I never even looked at Orange. Doh.I miss living in Manchester, where I had NTL's 20 meg cable.. and about 8 cable modems. Now that was awesome.



    if i was an orange mobile customer it would've been even cheaper! £100 quidco too which has just started tracking! :-D

    missp27;8049615

    yes your right but all the others either charge a LOT more than their … yes your right but all the others either charge a LOT more than their advertised deals (because of my phone number/postcode) or they do not offer unlimited



    You mainly get what you pay for with BB suppliers, if you are happy with a cheap and nasty supplier like Orange....fine.;-)

    Original Poster

    Inactive;8049763

    You mainly get what you pay for with BB suppliers, if you are happy with … You mainly get what you pay for with BB suppliers, if you are happy with a cheap and nasty supplier like Orange....fine.;-)



    well i'm saving money so yes i am happy, thanks :thumbsup:
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