Found 21st Mar 2007
FOr all of you with queries

23 Comments

out voted to watch the Bill, keep us updated will ya :thumbsup:

Original Poster

WIll do

Talk Talk worst for customer service, Orange not far behind. Out of the big chains, its a fight between these 2 for the worst

Original Poster

BT comes out top for reliability, set up, customer service and ease of set up, but worst for value

Original Poster

More later now

Had NTL which is now Virgin Media, I think they are quite good :thumbsup:

Original Poster

They are on later on the show now. They are in the category for one of the best,....or one of the worst. Im guessing the best ISP, on the program later

Let me know the results! I have to order a net connection for my new (rented) flat next month.

Original Poster

5 Best,

Talk Talk - 5th
Tiscali
AOL
Virgin
BT - top for everything except value for money. -1st


Based purely on volume of 50,000 people on a point system. Bigger companies will have more votes.

Worst

AOL - 5th
Tiscali
BT
Talk Talk
Orange - 1st - Worst


Watchdog Results

Interesting... I think Talk Talk is absolutely terrible, but Orange (Wanadoo) has been very good. Best I've ever had is Pipex - but I get the impression thats gone down hill of late.

so AOL, Talk Talk, Tiscali and BT are the best and worst? Great survey.

Original Poster

I was typing as it was being broadcast.

Full set of detailed results here

bbc.co.uk/con…tml

Original Poster

dave smith

so AOL, Talk Talk, Tiscali and BT are the best and worst? Great survey.



Was typing as I watched so couldnt type every detail, have a look at the link, it will be clearer

Thanks for that, the bill is still on grrrrrrrr :x

Original Poster

I know! They gota move the camera back!!

MBeeching

Interesting... I think Talk Talk is absolutely terrible, but Orange … Interesting... I think Talk Talk is absolutely terrible, but Orange (Wanadoo) has been very good. Best I've ever had is Pipex - but I get the impression thats gone down hill of late.




mmmhmmmm...it actually made me hurt inside that they didnt do too badly on the polls, cos they really are atrcious (I left them on March 14th, but still got charged for another months worth on the 20th...doh). Used to have no problems at all, happy pipex bunny for 4 years but then it just went down hill very rapidly!!

I took part in that survey and am not surprised that Orange came out worst. Have had numerous problems with them, wrote to them and got a letter a few days ago saying the amoutn we had spent on phone calls (We included copy of the bill with numbers highlighted!) was our own fault, if we didnt want to pay then we should have fixed it ourselves! Ignored all other points in letter.....

Just moved over to Virgin Media with the phone & broadband deal for £20. The broadband it fast enough for me with no hang-ups. I understand cable broadband is far superior.

BTW I just heard that Virgin are bidding to buy Pipex.:thumbsup:

im also not surpised that orange was the worst, the amount of problems we had with them, half the time i can get on the net 1st time and ringing them is just a joke.

im with AOL and i have had no probs...never had to ring them for anything. i dont use their software or anything cos i do think that part is a pain, but u dont have to.

Starlet

mmmhmmmm...it actually made me hurt inside that they didnt do too badly … mmmhmmmm...it actually made me hurt inside that they didnt do too badly on the polls, cos they really are atrcious (I left them on March 14th, but still got charged for another months worth on the 20th...doh). Used to have no problems at all, happy pipex bunny for 4 years but then it just went down hill very rapidly!!



I've been with pipex since Sept, never been billed :whistling:

fireheaven

I've been with pipex since Sept, never been billed :whistling:




Now that's a problem worth having lol

Their billing dept is completely incompetent!!

I was with bulldog a while back they didnt bill me for like 7 months and only became aware of the problem when i decided to transfer to BE.

fireheaven

I've been with pipex since Sept, never been billed :whistling:



I used to have Tiscali on dial up going through 2 lines, one BT standard line downstairs and one ISDN upstairs, we were with them for a long time, can't remember how long exactly but it was well over a year, maybe 2. I never ever got billed, when broadband became available in my area I just called BT and told them to connect me and just let Tiscali quietly drift away into the past.

Wicked deal from Tiscali, I would recommend them to anyone, LMFAO!!!!! :giggle: :giggle:
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