Groups

    Broken hard drive

    A friend dropped his hard drive and now it wont connect to computer.

    He took it to PC world who said it was fixable but at a price of £699!!

    Anyone heard of this before, or know where to get it fixed?

    19 Comments

    Banned

    no hard drive costs anywhere near 699 for a new one

    fixable? only if you replace the inner drive, not really worth the hassle and saving of a tenner

    just buy a new one, im sure someone can post a deal if you can come up with some requirements

    Maybe he has valuable info on it?
    If not just buy new. If yes. Then good luck, it usually costs a lot of money with low success.

    Original Poster

    Sorry guys should of been clearer, its the data on the hard drive which PC world said they could get back

    Thats the important part.

    They've already offered him a replacement when he wants it

    £700 is the price they charge to recover the data, too. At that sort of price, I believe they do it using software methods.

    Speak to Ontrack, they're actual specialists, and they shold be able to offer a far better deal.

    Original Poster

    dcx_badass;8258326

    That's how much professional Data Recovery costs, look around you'll find … That's how much professional Data Recovery costs, look around you'll find everywhere is about that price or more.



    dxx;8258335

    £700 is the price they charge to recover the data, too. At that sort of … £700 is the price they charge to recover the data, too. At that sort of price, I believe they do it using software methods. Speak to Ontrack, they're actual specialists, and they shold be able to offer a far better deal.



    Ok cheers guys.

    As long as thats the going rate...

    i'll look into ontrack as well.

    I told him 2 days ago to buy the Hitachi 1TB from Tesco as a backup and did he listen :roll:

    Stick it in the freezer and have a backup drive ready:whistling:

    I got a local computer mechanic to do this for me. He charged £25 per hour for 4 hours' work - £100.

    Check your local Yellow Pages.

    Starr;8258357

    Ok cheers guys.As long as thats the going rate...i'll look into ontrack … Ok cheers guys.As long as thats the going rate...i'll look into ontrack as well.I told him 2 days ago to buy the Hitachi 1TB from Tesco as a backup and did he listen :roll:



    Always the way, isn't it? I wish I could join with the rolling, but it took me the loss of my entire photo archive to realise the value of backups.

    By the way, if there's anyone reading this who doesn't have eveything they value backed up, go to Deals now, buy that 1TB harddisk for £55 now, do that backup as soon as the drive comes. £55 isn't much,a nd I bet it's worth way less to you than every file you've ever valued or created. It's utterly crushing to lose so much.

    Original Poster

    whatsThePoint;8258407

    Recovery from £97 herehttp://www.rapid-data.net/drprice.html



    Thanks

    dxx;8258565

    Always the way, isn't it? I wish I could join with the rolling, but it … Always the way, isn't it? I wish I could join with the rolling, but it took me the loss of my entire photo archive to realise the value of backups. By the way, if there's anyone reading this who doesn't have eveything they value backed up, go to Deals now, buy that 1TB harddisk for £55 now, do that backup as soon as the drive comes. £55 isn't much,a nd I bet it's worth way less to you than every file you've ever valued or created. It's utterly crushing to lose so much.



    Good advice

    whatsThePoint;8258511

    4 hours work for his PC while he was down the pub :whistling:



    dcx_badass;8258560

    If that's all he charged then he just used software so you could have … If that's all he charged then he just used software so you could have just done it yourself instead.


    Ok, but he still managed to recover over 1200 pics from my external drive as well as all of the files I had archived there.
    I personally don't have the expertise to do it. Worth it as far as I'm concerned.

    Depending how badly the drive is messed up, try this.

    Put the hard drive in a zip lock bag, and get all the air out, and then seal it properly.

    Put the hard drive in the freezer overnight.

    Make sure that your friend has another drive to put any information on this drive onto.

    Plug the drive back in, you may get about an hours use out of it before it dies again.

    This has worked for me quite a few times, on laptop, desktop and server drives, and saved my **** and data many a time.

    whatsThePoint;8258586

    Crazy to say back it up then say commit it all to a single drive … Crazy to say back it up then say commit it all to a single drive :whistling:





    It's a back up.
    There are now two copies of the data.
    What do you have, 100 copies on 100 different drives. :roll:

    Banned

    dxx;8258335

    £700 is the price they charge to recover the data, too. At that sort of … £700 is the price they charge to recover the data, too. At that sort of price, I believe they do it using software methods.



    If it's been dropped it's a 'hardware' problem and would require the drive to be opened up the spindles removed and placed in a working drive of sorts, all I know is its a lot of work not just a case of plugging it into a computer :roll:

    Serious question - Is this just an external hard drive and is not working in the caddy?

    Has he tried taking it out and connecting it to his PC internally?

    invest in a RAID solution!

    whatsThePoint;8259687

    2 copies if you have the same computer all the time, most people get a … 2 copies if you have the same computer all the time, most people get a new PC/Laptop at some point Whats the point in buying a 1TB if your now saying don't save files on it that aren't on your 250/320 GB laptop drive as well




    You've lost me now.
    Isn't two copies of data enough then? :?

    Goto

    hiren.info/pag…tcd

    All you need is on there.

    Any issues shout back.

    i would defo try the tools on the link - that way you know if you need to invest in physical repair of the HD to recover data.

    dcx_badass;8258580

    I have no back ups atm, but bought two of those drives from Amazon for … I have no back ups atm, but bought two of those drives from Amazon for £60 each last month to do it.



    Do it as soon as you can, dude. It's a pain I know, but if you're going to do it eventually, you might as well do it now. Best case, you only postpone the inevitable work. Worst case, you lose everything before you can get around to it, and then you'll feel as big an idiot as I do every time I think of events gone by and the photos that I lost of them.

    whatsThePoint;8258586

    Crazy to say back it up then say commit it all to a single drive … Crazy to say back it up then say commit it all to a single drive :whistling:



    lumoruk;8259160

    If it's been dropped it's a 'hardware' problem and would require the … If it's been dropped it's a 'hardware' problem and would require the drive to be opened up the spindles removed and placed in a working drive of sorts, all I know is its a lot of work not just a case of plugging it into a computer :roll:



    Indeedie. It makes me wonder how PCW run the scheme, whether they offer a flat rate regardless of the issue, or if they charge extra for real data recovery work. Last time I spoke to OnTrack, which was a long, long time ago, they quoted me several grand to repair a drive that failed after a mighty right-hook. Physical data recovery still is an expensive procedure, and unless PCW make a loss off it or unless prices have dropped massively, I doubt that £700 will cover anything serious.


    whatsThePoint;8262156

    Ok you have a laptop with a 320gb drive that you backup to your 1TB … Ok you have a laptop with a 320gb drive that you backup to your 1TB driveAs you make a lot of video's the drive in the laptop is soon full, so after transfering some to the 1TB you delete them to free up space (it does have 640gb space free after all)You carry on doing this until the 1TB drive is nearly full, which then fails :whistling:while you could claim people would buy a bigger drive for the laptop your not going to get a 1TB one and the hassle/cost would be greater than the cost of a RAID setup or some other backupIn answer your question about my storage, i have 5 120gb usb drives that i use, only 1 copy of files :oops: but i only stand to lose 1/5 of my files if one fails and i haven't anything i'm that worried about losing If i had anything important i'd have a copy on DVD as well as harddrive



    You're wrong, then. What you're talking about isn't backing stuff up, but storing it elsewhere. It's something that way too many people get mixed up about. A backup's only a backup if there is a live copy of the data, like stored on your C drive, and then a second copy stored on a different harddrive. Preferably one not always attached to your PC, and better still, one stored in a different building.
    Post a comment
    Avatar
    @
      Text
      Top Discussions
      1. Did you know?2951
      2. Sad Gazza anecdote August 8th 2017 - Beyond help?2336
      3. Veteran TV host Sir Bruce Forsyth dies at 892529
      4. Veteran TV presenter doesn't die but gets damages from the Police - is that…66

      See more discussions