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    BT broadband

    anyone else's BT broadband keep switching itself off my internet keeps dropping out then takes me to a web page to sign in??

    13 Comments

    Are you connected by a wireless device? If so you may be connecting to BT FON. Disconnect and connect to something called BT Hub.

    Original Poster

    my router shows but when u try to connect to it the web page shows but it does switch me to BT FON

    Yes, I had this problem when first installing. Seems to default to BT Fon settings. Mu approach now to new routers is to change SSID & Password to that of router being replaced. That way you don't have to reconfigure all the devices attached to previous router. Saves a lot of time. For me it included 4 smartphones, 2 laptops, a smart TV, Amazon Fire box & Now TV box. I would imagine I am far from atypical this day & age.

    Original Poster

    73greystoke

    Yes, I had this problem when first installing. Seems to default to BT Fon … Yes, I had this problem when first installing. Seems to default to BT Fon settings. Mu approach now to new routers is to change SSID & Password to that of router being replaced. That way you don't have to reconfigure all the devices attached to previous router. Saves a lot of time. For me it included 4 smartphones, 2 laptops, a smart TV, Amazon Fire box & Now TV box. I would imagine I am far from atypical this day & age.



    ​ive had installed for over 3 months yet its only started to happening the last few weeks

    no but i do have the same issue with Sky broadband and it is really annoying. They checked my cables and socket all fine. It might be an issue ojn their end.

    Original Poster

    punji

    no but i do have the same issue with Sky broadband and it is really … no but i do have the same issue with Sky broadband and it is really annoying. They checked my cables and socket all fine. It might be an issue ojn their end.



    ​it happens about 20 times a day its getting on my nerves now lol

    Original Poster

    Lucky88

    Are you connected by a wireless device? If so you may be connecting to BT … Are you connected by a wireless device? If so you may be connecting to BT FON. Disconnect and connect to something called BT Hub.



    ​its happening to all devices e.g mobiles and tablets

    knightinho

    my router shows but when u try to connect to it the web page shows but it … my router shows but when u try to connect to it the web page shows but it does switch me to BT FON


    Go to your wireless settings and click forget on all access points that are called: BT FON and BT-WifiX.
    This problem also occurs if your neighbour has BT Wifi .

    Original Poster

    Lucky88

    Go to your wireless settings and click forget on all access points that … Go to your wireless settings and click forget on all access points that are called: BT FON and BT-WifiX.This problem also occurs if your neighbour has BT Wifi .



    ​sorry to be a pain but tried that on my phone but it won't let me forget the BT FON one


    knightinho

    ​sorry to be a pain but tried that on my phone but it won't let me forget … ​sorry to be a pain but tried that on my phone but it won't let me forget the BT FON one


    On your Iphone Go To Settings > Wi-Fi. The Click the blue i icon and that will bring up another option menu. At the top should be Forget This Network.

    Original Poster

    ye unfortunately on android I don't get that option

    knightinho

    ye unfortunately on android I don't get that option


    Android is easier. In the wifi menu just click on the Wireless Access point and click forget network.
    Youtube link to assist youtube.com/wat…iag

    Original Poster

    Lucky88

    Android is easier. In the wifi menu just click on the Wireless Access … Android is easier. In the wifi menu just click on the Wireless Access point and click forget network.Youtube link to assist https://www.youtube.com/watch?v=D08_QJshiag



    ​thanks you are a star
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