BT BROADBAND

4
Posted 1st Feb
Our BT broadband finishes in March. First time we have been with BT. Can you take out new contract with offers or do you have to cancel and change name?
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With any broadband provider you need to cancel and either wait so long or sign up in a different name. You can always ring them and say you want to leave at the end of the contract and they might offer you a good deal
New customer offers are available to new customers and existing customer retention offers are available to existing customers.
You are a "new" customer if you haven't had service for the last 12 months. Just compare the retention offers with the new customer offers from everyone and choose. If required, sign up in another name but don't forget to use another email address and bank account as well.
Have you checked your account to see what there offering.
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