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    bt broadband query

    can someone confirm for me I'm looking to get bt unlimited broadband with weekend calls via tcb. Tcb states £100 cash back and the BT site states £100 prepaid mastercard. so would I get £200 back if tcb pay out?

    any clarification would be appreciated as I need to buy the broadband tonight.

    thank you

    13 Comments

    Original Poster

    or am I reading it wrong and need to buy a calls package with it other than the free weekend calls?

    yeah I got quidco and Mastercard when I signed up.

    Original Poster

    justanothercid

    yeah I got quidco and Mastercard when I signed up.



    ​So the free weekend calls are sufficient to get the cash back? as it'll bring my monthly cost to around £8.15

    how have you found bt is their internet steady?

    Yes you get both, one is paid via cash back, the other direct from BT, remember to claim it though, it's not automatic.

    Original Poster

    PKRichie

    Yes you get both, one is paid via cash back, the other direct from BT, … Yes you get both, one is paid via cash back, the other direct from BT, remember to claim it though, it's not automatic.



    ​great thanks I'll go and buy that then, which do I need to claim? The bt card? as tcb is automatic isn't it through their site.
    Edited by: "adhkarzf" 1st Mar

    If you get it... I signed up over a year ago... still waiting. . .

    I got both, one thing i did notice was that i was promised a £125 prepaid card but i only spent a £100 (just under) and it was refused, so contacted BT and they said that as i'd spent some of it, there was no way to see how much was actually on it in the 1st place. COmplained for a couple of months then went away with work and forgot about it.

    Original Poster

    Ah well fingers crossed it comes through as I've just ordered it!

    adhkarzf

    Ah well fingers crossed it comes through as I've just ordered it!



    Re the BT side any problems get in touch with the mods on the BT forums, community.bt.com

    They'll sort that side out, well they sorted mine and it seems to be an ongoing problem that they are able to sort.

    got both as well

    Original Poster

    Thanks guys you've been super helpful

    I took out the same deal and can confirm, as everyone has stated above, that you should get both providing the TCB cashback pays out. I requested the prepaid card within days of connection and it arrived a week later. You need to log into your My BT account request it because its not sent automatically.

    Original Poster

    uk3g

    I took out the same deal and can confirm, as everyone has stated above, … I took out the same deal and can confirm, as everyone has stated above, that you should get both providing the TCB cashback pays out. I requested the prepaid card within days of connection and it arrived a week later. You need to log into your My BT account request it because its not sent automatically.



    ​Thank you
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