BT charging double what talk talk are offering. change??

Been with BT like forever but my bills are a fortune every month. My renewal date is coming up and talktalk have offered me almost half the price for the same package plus extras. A bit skeptical about changing to a company I've never used.

Please advise?

61 Comments

What services are u moving?

If you want your data safe and a better connection, you get what you pay for...

Call retention?

Original Poster

ibblackberry1

What services are u moving?


Everything

Just moved from talktalk back to bt last friday, stick with bt is my advice but tt much cheaper so if cost is an issue then try tt.

I wouldn't go with TalkS**t if they were paying ME.

Have not heard good thing about talk talk to be honest considered moving to them but got lured by deal with sky, and despite their bad reviews, have always had excellent service maybe you'll get better advice but my instincts say don't

I've been with talk talk for about 6 months and never had a problem with the phone or broadband.

Exactly what services do you have with BT ?

We were with talk talk, but they treated us terribly on a house move. we had half our 18 months contract left, and we would have been happy to see out the rest of the time. We had to start a new contract, otherwise we had to pay a termination fee, plus an uninstall fee at the old address, and pay off the old contract.

If you contact BT and tell them you are moving, you will very likely get a much better offer from them. This has happened to me every time. Well worth a call to see what they offer, just don't let them dazzle you with random products. Stick to what you have, if that suits you and insist you are leaving because of cost. If they make you a better offer, all to the good. I am sure they will. 0800 800150
Edited by: "aninginaneana" 17th Jan

TalkTalk broadband was fine till i went to Fibre. Then it was AWFULL!! No matter what they offered me was too much. BT Infinity however, has been great.

Original Poster

PKRichie

Exactly what services do you have with BT ?


Line rental, any time calls , by 1571, caller display, by sport and I'm paying £60 pm. They said they can go down to £44.
Talktalk are offering for £33 all that plus extras.

Very tempting but don't wanna be unhappy..

Don't change, but put in a cancellation request anyway and use the TT prices to bargain with them. You have a month until it all disconnects, and before then BT will call up and try to keep you. Pretend you're considering TT and negotiate a decent discount from BT.

Original Poster

aninginaneana

If you contact BT and tell them you are moving, you will very likely get … If you contact BT and tell them you are moving, you will very likely get a much better offer from them. This has happened to me every time. Well worth a call to see what they offer, just don't let them dazzle you with random products. Stick to what you have, if that suits you and insist you are leaving because of cost. If they make you a better offer, all to the good. I am sure they will. 0800 800150


I've been back and forward.. they went down slightly but still not near talk talk price

blobbythin

Line rental, any time calls , by 1571, caller display, by sport and I'm … Line rental, any time calls , by 1571, caller display, by sport and I'm paying £60 pm. They said they can go down to £44. Talktalk are offering for £33 all that plus extras. Very tempting but don't wanna be unhappy..



Crikey! Didn't realise BT was so expensive.

I get all Sky TV, Line Rental, Anytime Calls, Caller Display, Unlimited Broadband for £31.95 p/m.

I know its not what you were after, but use as a comparison for what you are about to sign up to.

Edited by: "ThePasty" 17th Jan

Talk talk are a terrible company . But they use BT's signal and the same network , so if you don't get too many problems with bt then not much should change . They are horrible to deal with tho if you do get problems .

Original Poster

ThePasty

Crikey! Didn't realise BT was so expensive.I get all Sky TV, Line Rental, … Crikey! Didn't realise BT was so expensive.I get all Sky TV, Line Rental, Anytime Calls, Caller Display, Unlimited Broadband for £31.95 p/m.I know its not what you were after, but use as a comparison for what you are about to sign up to.


Gosh that's a deal!

Muir

Don't change, but put in a cancellation request anyway and use the TT … Don't change, but put in a cancellation request anyway and use the TT prices to bargain with them. You have a month until it all disconnects, and before then BT will call up and try to keep you. Pretend you're considering TT and negotiate a decent discount from BT.


I tried that, and the guy at BT said you're welcome to leave and try TT, most people who do come back to us, so went with sky instead I pay £23/ month, for call anytime mobile & landline + unlimited broadband + line rental, don't have TV though, cheapest so far
Edited by: "LillyM" 17th Jan

ThePasty

Crikey! Didn't realise BT was so expensive.I get all Sky TV, Line Rental, … Crikey! Didn't realise BT was so expensive.I get all Sky TV, Line Rental, Anytime Calls, Caller Display, Unlimited Broadband for £31.95 p/m.I know its not what you were after, but use as a comparison for what you are about to sign up to.



It's not that they're expensive - you just got some lucky deal. That's crazy cheap considering line rental alone is £18.99.

Original Poster

LillyM

I tried that, and the guy at BT said you're welcome to leave and try TT, … I tried that, and the guy at BT said you're welcome to leave and try TT, most people who do come back to us, so went with sky instead I pay £23/ month, for call anytime mobile & landline + unlimited broadband + line rental, don't have TV though, cheapest so far


Also a great deal!! Thing is kids want BT sport

blobbythin

Also a great deal!! Thing is kids want BT sport


Hmmm but you could try that anyway,always worth trying it on

blobbythin

Line rental, any time calls , by 1571, caller display, by sport and I'm … Line rental, any time calls , by 1571, caller display, by sport and I'm paying £60 pm. They said they can go down to £44. Talktalk are offering for £33 all that plus extras. Very tempting but don't wanna be unhappy..



Infinity 2
Weekend calls only
Caller display
£40.20 pm
Not the best deal but happy with the service
Started with BT.
Went to sky , rubbish speeds on broadband
Went back to BT
Offered a cracking deal with talktalk so moved to them after my BT contract ended
I paid to get out the contract due to a shocking service , slowest speeds , I thought I was back on dial up
Went back to BT
You get what you pay for
I see people on here with Amazing sky deals with broadband package but for me it was slow all the time
Yeah I know they use the same line
My BT may not be cheap but it's fast and reliable

dunny06

I've been with talk talk for about 6 months and never had a problem with … I've been with talk talk for about 6 months and never had a problem with the phone or broadband.



​where abouts are u I'm with talk in stoke on trent and it's down every other week it's down right know I'm on hold in a que

https://s29.postimg.org/xl1m5forn/Screenshot_2017_01_17_21_13_20.png

blobbythin

Line rental, any time calls , by 1571, caller display, by sport and I'm … Line rental, any time calls , by 1571, caller display, by sport and I'm paying £60 pm. They said they can go down to £44. Talktalk are offering for £33 all that plus extras. Very tempting but don't wanna be unhappy..



How do you receive your BT sports ? BTTV and if so what package or Sky or other ?

Muir

Don't change, but put in a cancellation request anyway and use the TT … Don't change, but put in a cancellation request anyway and use the TT prices to bargain with them. You have a month until it all disconnects, and before then BT will call up and try to keep you. Pretend you're considering TT and negotiate a decent discount from BT.


No, they won't call, any advisor wouldn't be able to offer any deals either, submitting a cancellation request would create an open order to cease, until that was cancelled or closed, no further changes could be made.

Original Poster

muddassarsardar

​where abouts are u I'm with talk in stoke on trent and it's down every o … ​where abouts are u I'm with talk in stoke on trent and it's down every other week it's down right know I'm on hold in a que


London north west

Original Poster

blobbythin

Line rental, any time calls , by 1571, caller display, by sport and I'm … Line rental, any time calls , by 1571, caller display, by sport and I'm paying £60 pm. They said they can go down to £44. Talktalk are offering for £33 all that plus extras. Very tempting but don't wanna be unhappy..

Muir

Don't change, but put in a cancellation request anyway and use the TT … Don't change, but put in a cancellation request anyway and use the TT prices to bargain with them. You have a month until it all disconnects, and before then BT will call up and try to keep you. Pretend you're considering TT and negotiate a decent discount from BT.

blobbythin

Line rental, any time calls , by 1571, caller display, by sport and I'm … Line rental, any time calls , by 1571, caller display, by sport and I'm paying £60 pm. They said they can go down to £44. Talktalk are offering for £33 all that plus extras. Very tempting but don't wanna be unhappy..

Muir

Don't change, but put in a cancellation request anyway and use the TT … Don't change, but put in a cancellation request anyway and use the TT prices to bargain with them. You have a month until it all disconnects, and before then BT will call up and try to keep you. Pretend you're considering TT and negotiate a decent discount from BT.



PKRichie

How do you receive your BT sports ? BTTV and if so what package or Sky or … How do you receive your BT sports ? BTTV and if so what package or Sky or other ?No, they won't call, any advisor wouldn't be able to offer any deals either, submitting a cancellation request would create an open order to cease, until that was cancelled or closed, no further changes could be made.


I use the by sport app and talk talk have matched their price to £2.50 pm!

​if ur out of contract wait for a few weeksor months there's bound to be some deal coming out soon for even less than 33 quid. I have been doing the rounds start off on vm then sky and know talk talk other family members have had ee aswell. all the rest have been good just go down once or 2 in 12 months but talk talk is taking the mickey goes down every other week and for days not a few hours

blobbythin

I've been back and forward.. they went down slightly but still not near … I've been back and forward.. they went down slightly but still not near talk talk price


That's so disappointing. Sorry you'd no joy - miserable lot!

blobbythin

I use the by sport app and talk talk have matched their price to £2.50 pm!


No broadband ?

Original Poster

PKRichie

No broadband ?


Sure fibre optic!

Original Poster

muddassarsardar

​if ur out of contract wait for a few weeksor months there's bound to be s … ​if ur out of contract wait for a few weeksor months there's bound to be some deal coming out soon for even less than 33 quid. I have been doing the rounds start off on vm then sky and know talk talk other family members have had ee aswell. all the rest have been good just go down once or 2 in 12 months but talk talk is taking the mickey goes down every other week and for days not a few hours


But meanwhile I'm paying way too much!

blobbythin

Sure fibre optic!


Infinity 1,2,3 or 4 ?

Switch to Talktalk is my advice,They are the best by far on price and after a controversy or two i believe they have ironed them out now.

Original Poster

PKRichie

Infinity 1,2,3 or 4 ?


1 I think

Original Poster

Glamwampam

Switch to Talktalk is my advice,They are the best by far on price and … Switch to Talktalk is my advice,They are the best by far on price and after a controversy or two i believe they have ironed them out now.


Very tempted...

Negative talk talk are terrible. Be prepared to speak to India on a regular basis

Original Poster

mrfleming344

Negative talk talk are terrible. Be prepared to speak to India on a … Negative talk talk are terrible. Be prepared to speak to India on a regular basis


I get that but BT ain't got hot reviews either! So now I'm stuck! Virgin??

blobbythin

I get that but BT ain't got hot reviews either! So now I'm stuck! Virgin??


Noooooo! Not virgin, they are not so good either and quite expensive too, my mates only have problems, and I left them ages ago because they were right monkeys, tried to get me to pay for freeview when I cancelled my TV, just so I could watch it through their box, when it came with my new TV...( not sure thias makes much sense)

Original Poster

LillyM

Noooooo! Not virgin, they are not so good either and quite expensive too, … Noooooo! Not virgin, they are not so good either and quite expensive too, my mates only have problems, and I left them ages ago because they were right monkeys, tried to get me to pay for freeview when I cancelled my TV, just so I could watch it through their box, when it came with my new TV...( not sure thias makes much sense)


Ok so virgin is out

i'm still waiting who thinks il get through before they say they are closed

https://s29.postimg.org/9jn72cew3/Screenshot_2017_01_17_21_28_38.png
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