Expired

Calling all Android experts

Banned 46 replies
Found 4th Jul 2014
I use a Moto G with Android and I can't seem to find a way to delete ALL deleted email messages in the trash in one go. I tried to Google it obviously but nothing helped.

Some even suggest another mail client that would have the option, but which one...

I really hope someone will have the answer to my question, thank you very much in advance.

46 Comments

if its gmail go into bin

click the 3 squares top right click empty bin

Asked and answered but why not just wait until you can login to your computer and do it from there.

Original Poster Banned

sponduli

if its gmail go into binclick the 3 squares top right click empty bin



It's not Gmail I'm afraid, it's the main email account. Thanks anyway.

Original Poster Banned

ZaphodBeeblebrox

Asked and answered but why not just wait until you can login to your … Asked and answered but why not just wait until you can login to your computer and do it from there.



I've tried that, it doesn't sync, thanks anyway.

(sorry what did you mean by 'asked and answered'?)
Edited by: "FreyaWhite" 4th Jul 2014

What is your main email account? Aside from Google Mail, do you not have to set up your other mail button eg mine is set up to default to my Hotmail address as I've had it since 1998. I've also got a Yahoo email but it's not one I use that often.

Original Poster Banned

AndyEssex

What is your main email account? Aside from Google Mail, do you not have … What is your main email account? Aside from Google Mail, do you not have to set up your other mail button eg mine is set up to default to my Hotmail address as I've had it since 1998. I've also got a Yahoo email but it's not one I use that often.



It's Hotmail, it looks a bit like this image here.

FreyaWhite

I've tried that, it doesn't sync, thanks anyway.(sorry what did you mean … I've tried that, it doesn't sync, thanks anyway.(sorry what did you mean by 'asked and answered'?)



I meant you asked and sponduli answered but I had assumed you were using gmail like any right minded android user (Kidding). Why aren't you using Gmail?

Original Poster Banned

ZaphodBeeblebrox

I meant you asked and sponduli answered but I had assumed you were using … I meant you asked and sponduli answered but I had assumed you were using gmail like any right minded android user (Kidding). Why aren't you using Gmail?



Hotmail is an old email address, all my contacts are on it, I don't really want to change it, it's working fine.... except when I want to empty my trash on the mobile

Original Poster Banned

I just don't understand why it's so difficult or why it doesn't even sync...

FreyaWhite

Hotmail is an old email address, all my contacts are on it, I don't … Hotmail is an old email address, all my contacts are on it, I don't really want to change it, it's working fine.... except when I want to empty my trash on the mobile



Sign into hotmail account from a pc

or

how can I sync between my hotmail & gmail to read my e-mails from hot mail in gmail

FreyaWhite

I just don't understand why it's so difficult or why it doesn't even … I just don't understand why it's so difficult or why it doesn't even sync...

is pop3 set on your hotmail account?

Original Poster Banned

philphil61

Sign into hotmail account from a pcorhow can I sync between my hotmail & … Sign into hotmail account from a pcorhow can I sync between my hotmail & gmail to read my e-mails from hot mail in gmail



Thanks Phil, I tried that but it didn't sync.

Original Poster Banned

philphil61

is pop3 set on your hotmail account?



Where is that and why should it be set? Thanks.

haven't got a moto g but found this in a forum

If you tap on the large letter at the beginning of the email it will go into mukti-select mode.

hope it works
Edited by: "mikey_d" 4th Jul 2014

s

FreyaWhite

Where is that and why should it be set? Thanks.



Sign into hotmail - go to account settings - look for forwarding options (trying to find correct instructions for you) (corrected my typo )
Edited by: "philphil61" 4th Jul 2014

Original Poster Banned

mikey_d

haven't got a moto g but found this in a forumIf you tap on the large … haven't got a moto g but found this in a forumIf you tap on the large letter at the beginning of the email it will go into mukti-select mode.hope it works



Sorry, what do you mean 'large letter', where is that please? Thanks.

Sign into hotmail account - click wrench you should see this

OptionsInbox>Options
Managing your account
Account details (password, addresses, time zone)
Your email accounts
Import email accounts
Email forwarding
Sending automated holiday replies
Connect devices and apps with POP
Create an Outlook.com alias
Aliases: manage or choose a primary
Upgrade to Ad-free Outlook.com

click Connect devices and apps with POP - select enable

then try to sync again

Original Poster Banned

philphil61

Sign into hotmail account - click wrench you should see … Sign into hotmail account - click wrench you should see thisOptionsInbox>OptionsManaging your accountAccount details (password, addresses, time zone)Your email accountsImport email accountsEmail forwardingSending automated holiday repliesConnect devices and apps with POPCreate an Outlook.com aliasAliases: manage or choose a primaryUpgrade to Ad-free Outlook.comclick Connect devices and apps with POP - select enable then try to sync again



Thanks Phil, but that didn't help... the problem is that everything else syncs except the trash. Forums online are full of the same question, all unanswered. Thanks anyway.

FreyaWhite

Thanks Phil, but that didn't help... the problem is that everything else … Thanks Phil, but that didn't help... the problem is that everything else syncs except the trash. Forums online are full of the same question, all unanswered. Thanks anyway.



Why would you want trash and/or spam to sync? Syncing is for items in your inbox

Edited by: "philphil61" 4th Jul 2014

FreyaWhite

Sorry, what do you mean 'large letter', where is that please? Thanks.



from looking at the picture you posted I'm guessing its the logo/picture on the left of each message, e.g the first one has a large G next to the gmail message

Original Poster Banned

philphil61

Why would you want trash and/or spam to sync? Syncing is for items in … Why would you want trash and/or spam to sync? Syncing is for items in your inbox



I want them to sync as I want to delete ALL items from trash in ONE go, as explained originally. So, if I delete all of them on computer, I would want all of them to be gone on mobile too, hence the need to sync.

Original Poster Banned

mikey_d

from looking at the picture you posted I'm guessing its the logo/picture … from looking at the picture you posted I'm guessing its the logo/picture on the left of each message, e.g the first one has a large G next to the gmail message



Oh right I see, I just tried but it won't let me click. Thanks anyway.

FreyaWhite

Oh right I see, I just tried but it won't let me click. Thanks anyway.



maybe press and hold it

Original Poster Banned

mikey_d

maybe press and hold it



I tried that too.

FreyaWhite

I tried that too.



I'm afraid I'm out of ideas now, sorry

I am having same problem with Moto G as well.Easy to delete a email when you have read it but to delete all the trash and junk mails i can only do one at a time by swiping it.

Original Poster Banned

patti

I am having same problem with Moto G as well.Easy to delete a email when … I am having same problem with Moto G as well.Easy to delete a email when you have read it but to delete all the trash and junk mails i can only do one at a time by swiping it.



There are many of us with same issue...

Original Poster Banned

dcx_badass

Post a screenshot of the trash bin page, also have you tried the three … Post a screenshot of the trash bin page, also have you tried the three dot menu button?



I posted the screenshot earlier here and the 3 dot menu hardly does anything, thanks anyway.

Original Poster Banned

dcx_badass

That isn't your screenshot. For a start that's the Gmail app which is … That isn't your screenshot. For a start that's the Gmail app which is totally different to the email app which you want help with.



It's the same screen I'm looking at and exactly the same set up as Gmail. Can you help?

From your screenshot thats the same App i am using for Hotmail and as i far as i can see there is no way to select "all "in the Trash folder and delete them all at once.You have to swipe them one by one which cant be right.

Original Poster Banned

patti

From your screenshot thats the same App i am using for Hotmail and as i … From your screenshot thats the same App i am using for Hotmail and as i far as i can see there is no way to select "all "in the Trash folder and delete them all at once.You have to swipe them one by one which cant be right.



That's what I was afraid of... I'll keep on looking though, there must be a way.... if I find it, I'll let you know.

A change of email app might be the answer too, I'm looking into it... unless someone has any suggestions?

Apart from the failure to delete all trash at once its a good App. If you go into the settings of the App the only option is Swipe to delete .Nothing there about multiple delete .

Original Poster Banned

patti

Apart from the failure to delete all trash at once its a good App. If you … Apart from the failure to delete all trash at once its a good App. If you go into the settings of the App the only option is Swipe to delete .Nothing there about multiple delete .



Thanks Patti. Have you tried another email app? I haven't but I might.

yes tried loads and thats the best out of the bad bunch.Others take too long to check Mail even if you go into the settings and try to change the time .

Original Poster Banned

patti

yes tried loads and thats the best out of the bad bunch.Others take too … yes tried loads and thats the best out of the bad bunch.Others take too long to check Mail even if you go into the settings and try to change the time .



Thanks Patti.

Original Poster Banned

dcx_badass

If you are somehow using the gmail app with Hotmail, then why don't you … If you are somehow using the gmail app with Hotmail, then why don't you just use the proper email app that came with your phone. That does let you bulk delete all emails from the trash.



I AM using the 'proper email app' and it does NOT let you delete all emails in one go. Thanks anyway.

Original Poster Banned

patti

yes tried loads and thats the best out of the bad bunch.Others take too … yes tried loads and thats the best out of the bad bunch.Others take too long to check Mail even if you go into the settings and try to change the time .



Out of interest Patti, which email apps have you tried?

Original Poster Banned

dcx_badass

You are either using Gmail like the screenshot OR the email app, so which … You are either using Gmail like the screenshot OR the email app, so which is it, the Gmail app like the screenshot or the email app like you just claimed (which does let you bulk delete trash).



I'm using the email app which 'looks' exactly the same as the screenshot except it doesn't say 'Gmail', obviously! It does NOT let you bulk delete trash as Patti confirmed. I came here to get help not to be attacked so I suggest you leave the thread if you can't help. Thanks anyway.

Have you tried logging in to hotmail from your PC and emptying the trash from there, and then re-sync the folders from your phone, this might clear them from the phone. If not them some people on the motorola forums are recommending an email app called K9
Edited by: "mikey_d" 5th Jul 2014

Original Poster Banned

mikey_d

Have you tried logging in to hotmail from your PC and emptying the trash … Have you tried logging in to hotmail from your PC and emptying the trash from there, and then re-sync the folders from your phone, this might clear them from the phone. If not them some people on the motorola forums are recommending an email app called K9



Thanks Mikey let me try that again, who knows
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